Update Sla (Beta) — DevRev

Updates a draft SLA.

Request

This endpoint expects an object.

account_selectorobjectRequired

evaluation_periodenumRequired

Allowed values: monthlyquarterlyweeklyyearly

Specifies the frequency of when the contractually-meaningful evaluation of the SLA happens. The organization for their own information might evaluate the various metrics contained in the policy as often as we can make it feasible for them, but only the evaluation at the end of the evaluation period triggers a compensation and needs to be shared with the customer.

idstringRequired

The SLA’s ID.

descriptionstringOptional

Description of the purpose and capabilities of the SLA.

namestringOptional

Human-readable name.

policieslist of objectsOptional

The policies encompassed by this SLA, ordered in decreasing priority, the whole array will be overwritten by the contents of this array.

Response

Success.

slaobject

1 curl -X POST https://api.devrev.ai/slas.update \ 2 -H "Authorization: Bearer <token>" \ 3 -H "Content-Type: application/json" \ 4 -d '{ 5 "account_selector": { 6 "created_date": {}, 7 "modified_date": {} 8 }, 9 "evaluation_period": "monthly", 10 "id": "id" 11 }'

1 { 2 "sla": { 3 "compensation": {}, 4 "created_by": { 5 "type": "dev_user", 6 "display_picture": { 7 "file": { 8 "type": "type", 9 "name": "name" 10 }, 11 "id": "id", 12 "display_id": "display_id" 13 }, 14 "id": "id", 15 "state": "active", 16 "display_id": "display_id", 17 "display_name": "display_name", 18 "email": "email", 19 "full_name": "full_name" 20 }, 21 "evaluation_period": "monthly", 22 "id": "id", 23 "modified_by": { 24 "type": "dev_user", 25 "display_picture": { 26 "file": { 27 "type": "type", 28 "name": "name" 29 }, 30 "id": "id", 31 "display_id": "display_id" 32 }, 33 "id": "id", 34 "state": "active", 35 "display_id": "display_id", 36 "display_name": "display_name", 37 "email": "email", 38 "full_name": "full_name" 39 }, 40 "name": "name", 41 "sla_type": "external", 42 "status": "archived", 43 "account_filter": {}, 44 "created_date": "created_date", 45 "description": "description", 46 "display_id": "display_id", 47 "modified_date": "modified_date", 48 "policies": [ 49 {}, 50 {} 51 ] 52 } 53 }

1	curl -X POST https://api.devrev.ai/slas.update \
2	-H "Authorization: Bearer <token>" \
3	-H "Content-Type: application/json" \
4	-d '{
5	"account_selector": {
6	"created_date": {},
7	"modified_date": {}
8	},
9	"evaluation_period": "monthly",
10	"id": "id"
11	}'

1	{
2	"sla": {
3	"compensation": {},
4	"created_by": {
5	"type": "dev_user",
6	"display_picture": {
7	"file": {
8	"type": "type",
9	"name": "name"
10	},
11	"id": "id",
12	"display_id": "display_id"
13	},
14	"id": "id",
15	"state": "active",
16	"display_id": "display_id",
17	"display_name": "display_name",
18	"email": "email",
19	"full_name": "full_name"
20	},
21	"evaluation_period": "monthly",
22	"id": "id",
23	"modified_by": {
24	"type": "dev_user",
25	"display_picture": {
26	"file": {
27	"type": "type",
28	"name": "name"
29	},
30	"id": "id",
31	"display_id": "display_id"
32	},
33	"id": "id",
34	"state": "active",
35	"display_id": "display_id",
36	"display_name": "display_name",
37	"email": "email",
38	"full_name": "full_name"
39	},
40	"name": "name",
41	"sla_type": "external",
42	"status": "archived",
43	"account_filter": {},
44	"created_date": "created_date",
45	"description": "description",
46	"display_id": "display_id",
47	"modified_date": "modified_date",
48	"policies": [
49	{},
50	{}
51	]
52	}
53	}