May 22, 2026

Modified Endpoints

Conversations

Changes to /conversations.export, /conversations.list:
- Added query parameter ai_resolution_status

Groups

Changes to /groups.list:
- Added query parameter is_archived

Marketplace

Changes to /marketplace-item-features.list:
- Added query parameter marketplace_item

Timeline Entries

Changes to /timeline-entries.list:
- Added query parameter created_by
- Updated parameter collections

Last updated on

Update Work POST

Updates a work item's information. **Required scopes:** Depends on the object type in the `id` field: | type | required scope | |---|---| | incident | `incident:write` OR `incident:all` | | issue | `issue:write` OR `issue:all` | | opportunity | `opportunity:write` OR `opportunity:all` | | task | `task:write` OR `task:all` | | ticket | `ticket:write` OR `ticket:all` |

April 30, 2026