March 23, 2026

New Endpoints

General

• /ping: Ping
• /ping: Ping (POST)

Groups

• /groups.members.count: Count Groups Members
• /groups.members.count: Count Groups Members (POST)

Jobs

• /jobs.get: Get Job
• /jobs.get: Get Job (POST)
• /jobs.list: List Jobs
• /jobs.list: List Jobs (POST)

Observability

• /observability.sessions.data.get: Get Observability Sessions Data
• /observability.sessions.data.get: Get Observability Sessions Data (POST)
• /observability.sessions.get: Get Observability Session
• /observability.sessions.get: Get Observability Session (POST)
• /observability.sessions.list: List Observability Sessions
• /observability.sessions.list: List Observability Sessions (POST)

Subscribers

• /subscribers.get: Get Subscriber
• /subscribers.get: Get Subscriber (POST)

Works

• /works.count: Count Works
• /works.count: Count Works (POST)

Modified Endpoints

Articles

• Changes to /articles.count, /articles.list:
  • Added query parameter sync_metadata.last_sync_out.sync_unit
  • Added query parameter sync_metadata.last_sync_in.sync_unit
  • Added query parameter sync_metadata.external_reference
  • Added query parameter sync_metadata.last_sync_out.status
  • Added query parameter status
  • Added query parameter sync_metadata.last_sync_in.status
  • Added query parameter sync_metadata.last_sync_in.sync_history
  • Added query parameter sync_metadata.origin_system
  • Added query parameter sync_metadata.last_sync_out.sync_history
• Changes to /articles.get:
  • Added query parameter parent_article_id
  • Updated parameter id

Compliance

• Changes to /audit-logs.fetch, /rev-users.delete-personal-data, /rev-users.personal-data:
  • Added response status 202
  • Removed response status 200

Conversations

• Changes to /conversations.export:
  • Added query parameter account
  • Added query parameter stage.stages
  • Added query parameter owned_by_agent
• Changes to /conversations.list:
  • Added query parameter sort_by
  • Added query parameter account
  • Added query parameter stage.stages
  • Added query parameter owned_by_agent

Customization

• Changes to /custom-objects.count, /custom-objects.count, /custom-objects.list, /custom-objects.list:
  • Marked as deprecated
• Changes to /schemas.custom.get:
  • Added query parameter include_sync_metadata
• Changes to /schemas.custom.list:
  • Added query parameter space.include_children
  • Added query parameter space.op
  • Added query parameter space.ids
  • Added query parameter space.include_global
  • Added query parameter include_sync_metadata
  • Added query parameter space.include_parents

Dev Users

• Changes to /dev-users.list:
  • Added query parameter staged_info.is_staged
  • Added query parameter timezone
  • Added query parameter phone_numbers

Directory

• Changes to /directories.get:
  • Updated parameter id

Groups

• Changes to /groups.list:
  • Added query parameter space.include_children
  • Added query parameter space.ids
  • Added query parameter space.include_global
  • Added query parameter space.op
  • Added query parameter space.include_parents
• Changes to /groups.members.list:
  • Added query parameter sort_by

Incidents

• Changes to /incidents.group, /incidents.list:
  • Added query parameter include_child_parts
  • Added query parameter impacted_customers
  • Updated parameter playbooks
  • Updated parameter related_docs
  • Updated parameter pia

Links

• Changes to /links.list:
  • Added query parameter custom_link_type

Meetings

• Changes to /meetings.count, /meetings.list:
  • Added query parameter direction

Parts

• Changes to /parts.list:
  • Added query parameter enhancement.space.op
  • Added query parameter enhancement.space.ids
  • Added query parameter enhancement.space.include_global
  • Added query parameter enhancement.space.include_parents
  • Added query parameter enhancement.space.include_children

Question Answers

• Changes to /question-answers.list:
  • Updated parameter applies_to_articles

Schedules

• Changes to /org-schedules.get:
  • Added query parameter version_number

Search

• Changes to /search.hybrid:
  • Removed parameter semantic_weight
  • Updated parameter query

Timeline Entries

• Changes to /reactions.list:
  • Updated parameter emoji
• Changes to /timeline-entries.list:
  • Added query parameter created_date.after
  • Added query parameter created_date.before
  • Added query parameter panels

Webhooks

• Changes to /webhooks.list:
  • Added query parameter status

Widgets

• Changes to /widgets.get:
  • Updated parameter id

Works

• Changes to /works.export, /works.list:
  • Added query parameter issue.sprint_state
  • Added query parameter issue.space.include_parents
  • Added query parameter issue.space.op
  • Added query parameter issue.space.include_children
  • Added query parameter ticket.visibility
  • Added query parameter ticket.group_op
  • Added query parameter ticket.account
  • Added query parameter issue.group
  • Added query parameter issue.space.ids
  • Added query parameter vista
  • Added query parameter stage.stages
  • Added query parameter issue.space.include_global
  • Added query parameter external_ref