Get (Beta) — DevRev

Gets an entry on an object’s timeline.

Query parameters

idstringRequired

The ID of the timeline entry to get.

external_refstringOptional>=1 character<=512 characters

If set, then gets the entry with the given external reference for the provided entry ID’s timeline.

Response

This endpoint returns an object.

timeline_entryobject

1 curl -G https://api.devrev.ai/timeline-entries.get \ 2 -H "Authorization: Bearer <token>" \ 3 --data-urlencode id=don:core:<partition>:devo/<dev-org-id>:ticket/123:timeline_event/<timeline-event-id>

1 { 2 "timeline_entry": { 3 "type": "timeline_comment", 4 "id": "timeline_entry", 5 "object": "timeline_entry", 6 "object_display_id": "timeline_entry", 7 "artifacts": [ 8 { 9 "id": "id" 10 } 11 ], 12 "body": "timeline_entry", 13 "body_type": "data", 14 "created_by": { 15 "type": "sys_user", 16 "id": "timeline_entry", 17 "display_id": "timeline_entry", 18 "display_name": "timeline_entry", 19 "display_picture": { 20 "id": "id" 21 }, 22 "email": "timeline_entry", 23 "full_name": "timeline_entry", 24 "state": "active" 25 }, 26 "created_date": "2023-01-01T12:00:00Z", 27 "display_id": "timeline_entry", 28 "external_ref": "timeline_entry", 29 "labels": [ 30 "timeline_entry" 31 ], 32 "modified_by": { 33 "type": "sys_user", 34 "id": "timeline_entry", 35 "display_id": "timeline_entry", 36 "display_name": "timeline_entry", 37 "display_picture": { 38 "id": "id" 39 }, 40 "email": "timeline_entry", 41 "full_name": "timeline_entry", 42 "state": "active" 43 }, 44 "modified_date": "2023-01-01T12:00:00Z", 45 "object_type": "account", 46 "panels": [ 47 "alerts" 48 ], 49 "reactions": [ 50 {} 51 ], 52 "snap_kit_body": { 53 "body": { 54 "key": "value" 55 }, 56 "snap_in_action_name": "snap_in_action_name", 57 "snap_in_id": "snap_in_id" 58 }, 59 "snap_widget_body": [ 60 { 61 "type": "email_preview", 62 "bcc": [ 63 { 64 "address": "address" 65 } 66 ], 67 "cc": [ 68 { 69 "address": "address" 70 } 71 ], 72 "from": [ 73 { 74 "address": "address" 75 } 76 ], 77 "id": "timeline_entry", 78 "inlines": [ 79 {} 80 ], 81 "name": "timeline_entry", 82 "references": [ 83 "timeline_entry" 84 ], 85 "reply_to": [ 86 { 87 "address": "address" 88 } 89 ], 90 "status": "draft", 91 "to": [ 92 { 93 "address": "address" 94 } 95 ], 96 "created_date": "2023-01-01T12:00:00Z", 97 "modified_date": "2023-01-01T12:00:00Z", 98 "sent_timestamp": "2023-01-01T12:00:00Z" 99 } 100 ], 101 "thread": { 102 "total_replies": 1 103 }, 104 "visibility": "external" 105 } 106 }

1	curl -G https://api.devrev.ai/timeline-entries.get \
2	-H "Authorization: Bearer <token>" \
3	--data-urlencode id=don:core:<partition>:devo/<dev-org-id>:ticket/123:timeline_event/<timeline-event-id>

1	{
2	"timeline_entry": {
3	"type": "timeline_comment",
4	"id": "timeline_entry",
5	"object": "timeline_entry",
6	"object_display_id": "timeline_entry",
7	"artifacts": [
8	{
9	"id": "id"
10	}
11	],
12	"body": "timeline_entry",
13	"body_type": "data",
14	"created_by": {
15	"type": "sys_user",
16	"id": "timeline_entry",
17	"display_id": "timeline_entry",
18	"display_name": "timeline_entry",
19	"display_picture": {
20	"id": "id"
21	},
22	"email": "timeline_entry",
23	"full_name": "timeline_entry",
24	"state": "active"
25	},
26	"created_date": "2023-01-01T12:00:00Z",
27	"display_id": "timeline_entry",
28	"external_ref": "timeline_entry",
29	"labels": [
30	"timeline_entry"
31	],
32	"modified_by": {
33	"type": "sys_user",
34	"id": "timeline_entry",
35	"display_id": "timeline_entry",
36	"display_name": "timeline_entry",
37	"display_picture": {
38	"id": "id"
39	},
40	"email": "timeline_entry",
41	"full_name": "timeline_entry",
42	"state": "active"
43	},
44	"modified_date": "2023-01-01T12:00:00Z",
45	"object_type": "account",
46	"panels": [
47	"alerts"
48	],
49	"reactions": [
50	{}
51	],
52	"snap_kit_body": {
53	"body": {
54	"key": "value"
55	},
56	"snap_in_action_name": "snap_in_action_name",
57	"snap_in_id": "snap_in_id"
58	},
59	"snap_widget_body": [
60	{
61	"type": "email_preview",
62	"bcc": [
63	{
64	"address": "address"
65	}
66	],
67	"cc": [
68	{
69	"address": "address"
70	}
71	],
72	"from": [
73	{
74	"address": "address"
75	}
76	],
77	"id": "timeline_entry",
78	"inlines": [
79	{}
80	],
81	"name": "timeline_entry",
82	"references": [
83	"timeline_entry"
84	],
85	"reply_to": [
86	{
87	"address": "address"
88	}
89	],
90	"status": "draft",
91	"to": [
92	{
93	"address": "address"
94	}
95	],
96	"created_date": "2023-01-01T12:00:00Z",
97	"modified_date": "2023-01-01T12:00:00Z",
98	"sent_timestamp": "2023-01-01T12:00:00Z"
99	}
100	],
101	"thread": {
102	"total_replies": 1
103	},
104	"visibility": "external"
105	}
106	}