Get Timeline Entry

GET

Gets an entry on an object’s timeline.

Query parameters

idstringRequired

The ID of the timeline entry to get.

external_refstringOptional>=1 character<=512 characters

If set, then gets the entry with the given external reference for the provided entry ID’s timeline.

Response

The request to getting a timeline entry.

timeline_entryobject

GET

1 curl -G https://api.devrev.ai/timeline-entries.get \
2      -H "Authorization: Bearer <token>" \
3      --data-urlencode id=don:core:dvrv-us-1:devo/example:ticket/123:comment/comment-id

200Retrieved

1 {
2   "timeline_entry": {
3     "type": "timeline_comment",
4     "id": "timeline_entry",
5     "object": "timeline_entry",
6     "object_display_id": "timeline_entry",
7     "artifacts": [
8       {
9         "id": "id"
10       }
11     ],
12     "body": "timeline_entry",
13     "body_type": "data",
14     "created_by": {
15       "type": "sys_user",
16       "id": "timeline_entry",
17       "display_id": "timeline_entry",
18       "display_name": "timeline_entry",
19       "display_picture": {
20         "id": "id"
21       },
22       "email": "timeline_entry",
23       "full_name": "timeline_entry",
24       "state": "active"
25     },
26     "created_date": "2023-01-01T12:00:00Z",
27     "display_id": "timeline_entry",
28     "external_ref": "timeline_entry",
29     "labels": [
30       "timeline_entry"
31     ],
32     "modified_by": {
33       "type": "sys_user",
34       "id": "timeline_entry",
35       "display_id": "timeline_entry",
36       "display_name": "timeline_entry",
37       "display_picture": {
38         "id": "id"
39       },
40       "email": "timeline_entry",
41       "full_name": "timeline_entry",
42       "state": "active"
43     },
44     "modified_date": "2023-01-01T12:00:00Z",
45     "object_type": "account",
46     "panels": [
47       "alerts"
48     ],
49     "reactions": [
50       {}
51     ],
52     "snap_kit_body": {
53       "body": {
54         "key": "value"
55       },
56       "snap_in_action_name": "snap_in_action_name",
57       "snap_in_id": "snap_in_id"
58     },
59     "snap_widget_body": [
60       {
61         "type": "email_preview",
62         "bcc": [
63           {
64             "address": "address"
65           }
66         ],
67         "cc": [
68           {
69             "address": "address"
70           }
71         ],
72         "from": [
73           {
74             "address": "address"
75           }
76         ],
77         "id": "timeline_entry",
78         "inlines": [
79           {}
80         ],
81         "name": "timeline_entry",
82         "references": [
83           "timeline_entry"
84         ],
85         "reply_to": [
86           {
87             "address": "address"
88           }
89         ],
90         "status": "draft",
91         "to": [
92           {
93             "address": "address"
94           }
95         ],
96         "created_date": "2023-01-01T12:00:00Z",
97         "modified_date": "2023-01-01T12:00:00Z",
98         "sent_timestamp": "2023-01-01T12:00:00Z"
99       }
100     ],
101     "thread": {
102       "total_replies": 1
103     },
104     "visibility": "external"
105   }
106 }

Get Timeline Entry (POST)

Up Next

Built with

1	curl -G https://api.devrev.ai/timeline-entries.get \
2	-H "Authorization: Bearer <token>" \
3	--data-urlencode id=don:core:dvrv-us-1:devo/example:ticket/123:comment/comment-id

1	{
2	"timeline_entry": {
3	"type": "timeline_comment",
4	"id": "timeline_entry",
5	"object": "timeline_entry",
6	"object_display_id": "timeline_entry",
7	"artifacts": [
8	{
9	"id": "id"
10	}
11	],
12	"body": "timeline_entry",
13	"body_type": "data",
14	"created_by": {
15	"type": "sys_user",
16	"id": "timeline_entry",
17	"display_id": "timeline_entry",
18	"display_name": "timeline_entry",
19	"display_picture": {
20	"id": "id"
21	},
22	"email": "timeline_entry",
23	"full_name": "timeline_entry",
24	"state": "active"
25	},
26	"created_date": "2023-01-01T12:00:00Z",
27	"display_id": "timeline_entry",
28	"external_ref": "timeline_entry",
29	"labels": [
30	"timeline_entry"
31	],
32	"modified_by": {
33	"type": "sys_user",
34	"id": "timeline_entry",
35	"display_id": "timeline_entry",
36	"display_name": "timeline_entry",
37	"display_picture": {
38	"id": "id"
39	},
40	"email": "timeline_entry",
41	"full_name": "timeline_entry",
42	"state": "active"
43	},
44	"modified_date": "2023-01-01T12:00:00Z",
45	"object_type": "account",
46	"panels": [
47	"alerts"
48	],
49	"reactions": [
50	{}
51	],
52	"snap_kit_body": {
53	"body": {
54	"key": "value"
55	},
56	"snap_in_action_name": "snap_in_action_name",
57	"snap_in_id": "snap_in_id"
58	},
59	"snap_widget_body": [
60	{
61	"type": "email_preview",
62	"bcc": [
63	{
64	"address": "address"
65	}
66	],
67	"cc": [
68	{
69	"address": "address"
70	}
71	],
72	"from": [
73	{
74	"address": "address"
75	}
76	],
77	"id": "timeline_entry",
78	"inlines": [
79	{}
80	],
81	"name": "timeline_entry",
82	"references": [
83	"timeline_entry"
84	],
85	"reply_to": [
86	{
87	"address": "address"
88	}
89	],
90	"status": "draft",
91	"to": [
92	{
93	"address": "address"
94	}
95	],
96	"created_date": "2023-01-01T12:00:00Z",
97	"modified_date": "2023-01-01T12:00:00Z",
98	"sent_timestamp": "2023-01-01T12:00:00Z"
99	}
100	],
101	"thread": {
102	"total_replies": 1
103	},
104	"visibility": "external"
105	}
106	}