Update — DevRev

Updates a draft SLA.

Request

This endpoint expects an object.

idstringRequired

The SLA’s ID.

account_selectorobjectOptional

descriptionstringOptional

Description of the purpose and capabilities of the SLA.

evaluation_periodenumOptional

Allowed values: monthlyquarterlyweeklyyearly

Specifies the frequency of when the contractually-meaningful evaluation of the SLA happens. The organization for their own information might evaluate the various metrics contained in the policy as often as we can make it feasible for them, but only the evaluation at the end of the evaluation period triggers a compensation and needs to be shared with the customer.

namestringOptional

Human-readable name.

policieslist of objectsOptional

The policies encompassed by this SLA, ordered in decreasing priority, the whole array will be overwritten by the contents of this array.

Response

This endpoint returns an object.

slaobject

1 curl -X POST https://api.devrev.ai/slas.update \ 2 -H "Authorization: Bearer <token>" \ 3 -H "Content-Type: application/json" \ 4 -d '{ 5 "id": "id" 6 }'

1 { 2 "sla": { 3 "id": "id", 4 "name": "name", 5 "status": "archived", 6 "compensation": { 7 "key": "value" 8 }, 9 "created_by": { 10 "type": "sys_user", 11 "id": "created_by", 12 "display_id": "created_by", 13 "display_name": "created_by", 14 "display_picture": { 15 "id": "id" 16 }, 17 "email": "created_by", 18 "full_name": "created_by", 19 "state": "active" 20 }, 21 "created_date": "2023-01-01T12:00:00Z", 22 "description": "description", 23 "display_id": "display_id", 24 "evaluation_period": "monthly", 25 "modified_by": { 26 "type": "sys_user", 27 "id": "modified_by", 28 "display_id": "modified_by", 29 "display_name": "modified_by", 30 "display_picture": { 31 "id": "id" 32 }, 33 "email": "modified_by", 34 "full_name": "modified_by", 35 "state": "active" 36 }, 37 "modified_date": "2023-01-01T12:00:00Z", 38 "policies": [ 39 { 40 "key": "value" 41 } 42 ], 43 "sla_type": "external" 44 } 45 }

1	curl -X POST https://api.devrev.ai/slas.update \
2	-H "Authorization: Bearer <token>" \
3	-H "Content-Type: application/json" \
4	-d '{
5	"id": "id"
6	}'

1	{
2	"sla": {
3	"id": "id",
4	"name": "name",
5	"status": "archived",
6	"compensation": {
7	"key": "value"
8	},
9	"created_by": {
10	"type": "sys_user",
11	"id": "created_by",
12	"display_id": "created_by",
13	"display_name": "created_by",
14	"display_picture": {
15	"id": "id"
16	},
17	"email": "created_by",
18	"full_name": "created_by",
19	"state": "active"
20	},
21	"created_date": "2023-01-01T12:00:00Z",
22	"description": "description",
23	"display_id": "display_id",
24	"evaluation_period": "monthly",
25	"modified_by": {
26	"type": "sys_user",
27	"id": "modified_by",
28	"display_id": "modified_by",
29	"display_name": "modified_by",
30	"display_picture": {
31	"id": "id"
32	},
33	"email": "modified_by",
34	"full_name": "modified_by",
35	"state": "active"
36	},
37	"modified_date": "2023-01-01T12:00:00Z",
38	"policies": [
39	{
40	"key": "value"
41	}
42	],
43	"sla_type": "external"
44	}
45	}