conversations

Create

POST
Creates a conversation.

Request

This endpoint expects an object.
type
"support"Required
description
stringOptional
Description for the conversation.
group
stringOptional
The group that the conversation is associated with.
is_spam
booleanOptional
Whether the conversation is spam.
members
list of stringsOptional
The users in the conversation.
messages
list of objectsOptional
Initial messages on the conversation.
metadata
objectOptional
source_channel
stringOptional
Whether the conversation is from a source channel.
stage
objectOptional
Sets an object's initial stage.
tags
list of objectsOptional
Tags associated with the conversation.
title
stringOptional
The title for the conversation.
user_sessions
list of stringsOptional
The IDs of user sessions associated with the conversation.

Response

This endpoint returns an object
conversation
object
POST
1curl -X POST https://api.devrev.ai/conversations.create \
2     -H "Authorization: <apiKey>" \
3     -H "Content-Type: application/json" \
4     -d '{
5  "type": "support"
6}'
200
Successful
1{
2  "conversation": {
3    "id": "id",
4    "members": [],
5    "created_date": "2023-01-01T12:00:00Z",
6    "description": "description",
7    "display_id": "display_id",
8    "group": {
9      "id": "id",
10      "display_id": "display_id",
11      "name": "name"
12    },
13    "metadata": {
14      "url_context": "url_context"
15    },
16    "modified_date": "2023-01-01T12:00:00Z",
17    "sla_tracker": {
18      "id": "id",
19      "display_id": "display_id"
20    },
21    "stage": {
22      "name": "name"
23    },
24    "tags": [
25      {
26        "tag": {
27          "id": "id",
28          "name": "name"
29        }
30      }
31    ],
32    "title": "title"
33  }
34}
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