Creates an incident.
Title of the incident.
Timestamp when the incident was acknowledged.
Parts to which the incident is applicable to.
Artifacts attached to the incident.
Body of the incident.
Application-defined custom fields.
Requested custom schemas described abstractly. Every provided schema’s custom field must be specified, otherwise a bad request error is returned. If a new custom schema specifier is provided, then it will be added to the work, otherwise if a custom schema is omitted from the specifier, it remains unmodified.
Time when the incident was identified/reported.
List of customers impacted due to the incident.
Timestamp when the incident was mitigated.
User IDs of the users that own the incident.
The article ids of the Post-Incident Analysis(PIA) of the incident.
The article ids of the playbook(s) associated with the incident.
The entity that first reported the incident.
Severity of the incident.
Source of where the incident was created. Only sys users and service accounts are supposed to set this field.
Create object for stage.
Users, along with the incident commander, involved in resolving incidents and handling communication.
Timestamp when the incident is expected to be resolved.