Incidents Update — DevRev

Updates an incident.

Request

This endpoint expects an object.

idstringRequired

The ID of the incident to be updated.

applies_to_partsobjectOptional

artifactsobjectOptional

bodystringOptional

Body of the incident.

custom_fieldsmap from strings to anyOptional

Application-defined custom fields.

custom_schema_specobjectOptional

Requested custom schemas described abstractly. Every provided schema's custom field must be specified, otherwise a bad request error is returned. If a new custom schema specifier is provided, then it will be added to the work, otherwise if a custom schema is omitted from the specifier, it remains unmodified.

identified_datedatetimeOptional

Time when the incident was identified/reported.

impacted_customersobjectOptional

mitigated_datedatetimeOptional

Timestamp when the incident was mitigated.

owned_byobjectOptional

severitylongOptional

Severity of the incident.

stageobjectOptional

Update object for Stage.

stakeholdersobjectOptional

tagsobjectOptional

target_close_datedatetimeOptional

Timestamp when the incident is expected to be resolved.

titlestringOptional

Title of the incident.

Response

This endpoint returns an object

incidentobject

1 curl -X POST https://api.devrev.ai/incidents.update \ 2 -H "Authorization: Bearer <token>" \ 3 -H "Content-Type: application/json" \ 4 -d '{ 5 "id": "id" 6 }'

1 { 2 "incident": { 3 "created_date": "2023-01-01T12:00:00Z", 4 "display_id": "display_id", 5 "id": "id", 6 "modified_date": "2023-01-01T12:00:00Z", 7 "artifacts": [ 8 { 9 "id": "id" 10 } 11 ], 12 "body": "body", 13 "custom_fields": { 14 "key": "value" 15 }, 16 "custom_schema_fragments": [ 17 "don:core:<partition>:devo/<dev-org-id>:custom_type_fragment/<custom-type-fragment-id>" 18 ], 19 "identified_date": "2023-01-01T12:00:00Z", 20 "impacted_customers": [ 21 { 22 "id": "id" 23 } 24 ], 25 "mitigated_date": "2023-01-01T12:00:00Z", 26 "severity": { 27 "id": 1000000, 28 "label": "label", 29 "ordinal": 1000000 30 }, 31 "stage": { 32 "stage": { 33 "id": "id" 34 }, 35 "state": { 36 "id": "id" 37 } 38 }, 39 "stock_schema_fragment": "don:core:<partition>:devo/<dev-org-id>:custom_type_fragment/<custom-type-fragment-id>", 40 "subtype": "subtype", 41 "tags": [ 42 { 43 "tag": { 44 "id": "id", 45 "name": "name" 46 } 47 } 48 ], 49 "target_close_date": "2023-01-01T12:00:00Z", 50 "title": "title" 51 } 52 }

1	curl -X POST https://api.devrev.ai/incidents.update \
2	-H "Authorization: Bearer <token>" \
3	-H "Content-Type: application/json" \
4	-d '{
5	"id": "id"
6	}'

1	{
2	"incident": {
3	"created_date": "2023-01-01T12:00:00Z",
4	"display_id": "display_id",
5	"id": "id",
6	"modified_date": "2023-01-01T12:00:00Z",
7	"artifacts": [
8	{
9	"id": "id"
10	}
11	],
12	"body": "body",
13	"custom_fields": {
14	"key": "value"
15	},
16	"custom_schema_fragments": [
17	"don:core:<partition>:devo/<dev-org-id>:custom_type_fragment/<custom-type-fragment-id>"
18	],
19	"identified_date": "2023-01-01T12:00:00Z",
20	"impacted_customers": [
21	{
22	"id": "id"
23	}
24	],
25	"mitigated_date": "2023-01-01T12:00:00Z",
26	"severity": {
27	"id": 1000000,
28	"label": "label",
29	"ordinal": 1000000
30	},
31	"stage": {
32	"stage": {
33	"id": "id"
34	},
35	"state": {
36	"id": "id"
37	}
38	},
39	"stock_schema_fragment": "don:core:<partition>:devo/<dev-org-id>:custom_type_fragment/<custom-type-fragment-id>",
40	"subtype": "subtype",
41	"tags": [
42	{
43	"tag": {
44	"id": "id",
45	"name": "name"
46	}
47	}
48	],
49	"target_close_date": "2023-01-01T12:00:00Z",
50	"title": "title"
51	}
52	}