Create Work

POST

https://api.devrev.ai/works.create

POST

/works.create

1 curl -X POST https://api.devrev.ai/works.create \
2      -H "Authorization: Bearer <token>" \
3      -H "Content-Type: application/json" \
4      -d '{}'

Try it

201Created

1 {
2   "work": {
3     "created_by": {
4       "display_id": "string",
5       "id": "string",
6       "display_name": "string",
7       "display_picture": {
8         "display_id": "string",
9         "id": "string",
10         "file": {
11           "type": "string",
12           "name": "string",
13           "size": 1
14         }
15       },
16       "email": "string",
17       "full_name": "string",
18       "state": "active"
19     },
20     "created_date": "2023-01-01T12:00:00.000Z",
21     "display_id": "string",
22     "id": "string",
23     "modified_by": {
24       "display_id": "string",
25       "id": "string",
26       "display_name": "string",
27       "display_picture": {
28         "display_id": "string",
29         "id": "string",
30         "file": {
31           "type": "string",
32           "name": "string",
33           "size": 1
34         }
35       },
36       "email": "string",
37       "full_name": "string",
38       "state": "active"
39     },
40     "modified_date": "2023-01-01T12:00:00.000Z",
41     "actual_close_date": "2023-01-01T12:00:00.000Z",
42     "applies_to_part": {
43       "display_id": "string",
44       "id": "string",
45       "name": "string",
46       "owned_by": [
47         {
48           "display_id": {},
49           "id": {},
50           "display_name": {},
51           "display_picture": {},
52           "email": {},
53           "full_name": {},
54           "state": {}
55         }
56       ],
57       "sync_metadata": {
58         "external_reference": "string",
59         "origin_system": "string"
60       }
61     },
62     "artifacts": [
63       {
64         "display_id": "string",
65         "id": "string",
66         "file": {
67           "type": "string",
68           "name": "string",
69           "size": 1
70         }
71       }
72     ],
73     "body": "string",
74     "custom_fields": {},
75     "custom_schema_fragments": [
76       "don:core:dvrv-us-1:devo/example:custom_type_fragment/custom-type-fragment-id"
77     ],
78     "owned_by": [
79       {
80         "display_id": "string",
81         "id": "string",
82         "display_name": "string",
83         "display_picture": {
84           "display_id": "string",
85           "id": "string",
86           "file": {
87             "type": "string",
88             "name": "string",
89             "size": 1
90           }
91         },
92         "email": "string",
93         "full_name": "string",
94         "state": "active"
95       }
96     ],
97     "reported_by": [
98       {
99         "display_id": "string",
100         "id": "string",
101         "display_name": "string",
102         "display_picture": {
103           "display_id": "string",
104           "id": "string",
105           "file": {
106             "type": "string",
107             "name": "string",
108             "size": 1
109           }
110         },
111         "email": "string",
112         "full_name": "string",
113         "state": "active"
114       }
115     ],
116     "stage": {
117       "name": "string",
118       "notes": "string",
119       "ordinal": 1,
120       "stage": {
121         "display_id": "string",
122         "id": "string",
123         "name": "string"
124       },
125       "state": {
126         "display_id": "string",
127         "id": "string",
128         "is_final": true,
129         "name": "string"
130       }
131     },
132     "stock_schema_fragment": "don:core:dvrv-us-1:devo/example:custom_type_fragment/custom-type-fragment-id",
133     "subtype": "string",
134     "sync_metadata": {
135       "external_reference": "string",
136       "last_sync_in": {
137         "status": "failed",
138         "sync_date": "2023-01-01T12:00:00.000Z",
139         "sync_unit": {
140           "display_id": "string",
141           "id": "string",
142           "external_system_type": "adaas",
143           "is_archived": true,
144           "name": "string",
145           "sync_run": {
146             "mode": "initial",
147             "progress": {
148               "state": "completed"
149             }
150           },
151           "sync_type": "manual"
152         }
153       },
154       "last_sync_out": {
155         "status": "failed",
156         "sync_date": "2023-01-01T12:00:00.000Z",
157         "sync_unit": {
158           "display_id": "string",
159           "id": "string",
160           "external_system_type": "adaas",
161           "is_archived": true,
162           "name": "string",
163           "sync_run": {
164             "mode": "initial",
165             "progress": {
166               "state": "completed"
167             }
168           },
169           "sync_type": "manual"
170         }
171       },
172       "origin_system": "string"
173     },
174     "tags": [
175       {
176         "tag": {
177           "display_id": "string",
178           "id": "string",
179           "name": "string",
180           "style_new": {
181             "color": "string"
182           }
183         },
184         "value": "string"
185       }
186     ],
187     "target_close_date": "2023-01-01T12:00:00.000Z",
188     "title": "string",
189     "actual_start_date": "2023-01-01T12:00:00.000Z",
190     "developed_with": [
191       {
192         "display_id": "string",
193         "id": "string",
194         "name": "string",
195         "owned_by": [
196           {
197             "display_id": "string",
198             "id": "string",
199             "display_name": "string",
200             "display_picture": {},
201             "email": "string",
202             "full_name": "string",
203             "state": "active"
204           }
205         ],
206         "sync_metadata": {
207           "external_reference": "string",
208           "origin_system": "string"
209         }
210       }
211     ],
212     "estimated_effort": 1.1,
213     "priority": "p0",
214     "priority_v2": {
215       "id": 1,
216       "label": "string",
217       "ordinal": 1,
218       "value": null
219     },
220     "sla_summary": {
221       "closest_to_breach_metric": "string",
222       "org_schedule": {
223         "display_id": "string",
224         "id": "string",
225         "name": "string",
226         "status": "archived",
227         "timezone": "string",
228         "valid_until": "2023-01-01T12:00:00.000Z"
229       },
230       "remaining_time": 1,
231       "sla_tracker": {
232         "created_by": {
233           "display_id": "string",
234           "id": "string",
235           "display_name": "string",
236           "display_picture": {
237             "display_id": {},
238             "id": {},
239             "file": {}
240           },
241           "email": "string",
242           "full_name": "string",
243           "state": "active"
244         },
245         "created_date": "2023-01-01T12:00:00.000Z",
246         "display_id": "string",
247         "id": "string",
248         "modified_by": {
249           "display_id": "string",
250           "id": "string",
251           "display_name": "string",
252           "display_picture": {
253             "display_id": {},
254             "id": {},
255             "file": {}
256           },
257           "email": "string",
258           "full_name": "string",
259           "state": "active"
260         },
261         "modified_date": "2023-01-01T12:00:00.000Z",
262         "applies_to_id": "string",
263         "applies_to_type": "conversation",
264         "metric_target_summaries": [
265           {
266             "breached_at": "2023-01-01T12:00:00.000Z",
267             "completed_at": "2023-01-01T12:00:00.000Z",
268             "completed_in": 1,
269             "in_policy": true,
270             "is_out_of_schedule": true,
271             "metric_definition": {
272               "display_id": "string",
273               "id": "string",
274               "name": "string"
275             },
276             "next_schedule_transition": "2023-01-01T12:00:00.000Z",
277             "org_schedule": {
278               "display_id": "string",
279               "id": "string",
280               "name": "string",
281               "status": "archived",
282               "timezone": "string",
283               "valid_until": "2023-01-01T12:00:00.000Z"
284             },
285             "remaining_time": 1,
286             "stage": "string",
287             "status": "string",
288             "target_time": "2023-01-01T12:00:00.000Z",
289             "warning_target_time": "2023-01-01T12:00:00.000Z"
290           }
291         ],
292         "removed_sla_metric_history": [
293           {
294             "metric_definition": {
295               "display_id": "string",
296               "id": "string",
297               "name": "string"
298             },
299             "removed_at": "2023-01-01T12:00:00.000Z",
300             "removed_by": {
301               "display_id": "string",
302               "id": "string",
303               "display_name": "string",
304               "display_picture": {},
305               "email": "string",
306               "full_name": "string",
307               "state": "active"
308             }
309           }
310         ],
311         "sla": {
312           "display_id": "string",
313           "id": "string",
314           "name": "string",
315           "sla_type": "external",
316           "status": "archived"
317         },
318         "sla_policy_id": "string",
319         "stage": "string",
320         "status": "string"
321       },
322       "stage": "breached",
323       "target_time": "2023-01-01T12:00:00.000Z"
324     },
325     "sla_tracker": {
326       "display_id": "string",
327       "id": "string",
328       "applies_to_type": "conversation"
329     },
330     "sprint": {
331       "type": "curated",
332       "end_date": "2023-01-01T12:00:00.000Z",
333       "id": "string",
334       "name": "string",
335       "start_date": "2023-01-01T12:00:00.000Z",
336       "state": "active"
337     },
338     "target_start_date": "2023-01-01T12:00:00.000Z"
339   }
340 }

Creates new work ([issue](https://devrev.ai/docs/product/build), [ticket](https://devrev.ai/docs/product/support)) item. [task](https://devrev.ai/docs/product/tasks) and opportunity work types are supported in the beta version.

Request

This endpoint expects an object.

issueobjectRequired

opportunityobjectRequired

taskobjectRequired

ticketobjectRequired

Response

Success.

workobject

Create Work

Headers

Request

Response

Errors