Troubleshooting

  • Issue: Support chat won’t show. Solution: Ensure you have correctly called one of the identification methods: DevRev.identifyUnverifiedUser(...), DevRev.identifyVerifiedUser(...), or DevRev.identifyAnonymousUser(...).

  • Issue: Not receiving push notifications. Solution: Ensure that your app is configured to receive push notifications and that your device is registered with the DevRev SDK.

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