Create Work

POST

Creates new work (issue, ticket) item. task and opportunity work types are supported in the beta version.

Request

This endpoint expects an object.

issue

ticket

Response

Success.

workobject

Errors

POST

1 curl -X POST https://api.devrev.ai/works.create \
2      -H "Authorization: Bearer <token>" \
3      -H "Content-Type: application/json" \
4      -d '{}'

201worksCreateExample

1 {
2   "work": {
3     "created_by": {
4       "display_id": "foo",
5       "id": "foo",
6       "display_name": "foo",
7       "display_picture": {
8         "display_id": "foo",
9         "id": "foo",
10         "file": {
11           "type": "foo",
12           "name": "foo",
13           "size": 42
14         }
15       },
16       "email": "foo",
17       "full_name": "foo",
18       "state": "active"
19     },
20     "created_date": "2023-01-01T12:00:00.000Z",
21     "display_id": "foo",
22     "id": "foo",
23     "modified_by": {
24       "display_id": "foo",
25       "id": "foo",
26       "display_name": "foo",
27       "display_picture": {
28         "display_id": "foo",
29         "id": "foo",
30         "file": {
31           "type": "foo",
32           "name": "foo",
33           "size": 42
34         }
35       },
36       "email": "foo",
37       "full_name": "foo",
38       "state": "active"
39     },
40     "modified_date": "2023-01-01T12:00:00.000Z",
41     "applies_to_part": {
42       "display_id": "foo",
43       "id": "foo",
44       "name": "foo",
45       "owned_by": [
46         {}
47       ]
48     },
49     "artifacts": [
50       {
51         "display_id": "foo",
52         "id": "foo",
53         "file": {
54           "type": "foo",
55           "name": "foo",
56           "size": 42
57         }
58       }
59     ],
60     "body": "foo",
61     "owned_by": [
62       {
63         "display_id": "foo",
64         "id": "foo",
65         "display_name": "foo",
66         "display_picture": {
67           "display_id": "foo",
68           "id": "foo",
69           "file": {}
70         },
71         "email": "foo",
72         "full_name": "foo",
73         "state": "active"
74       }
75     ],
76     "reported_by": [
77       {
78         "display_id": "foo",
79         "id": "foo",
80         "display_name": "foo",
81         "display_picture": {
82           "display_id": "foo",
83           "id": "foo",
84           "file": {}
85         },
86         "email": "foo",
87         "full_name": "foo",
88         "state": "active"
89       }
90     ],
91     "stage": {
92       "name": "foo"
93     },
94     "tags": [
95       {
96         "tag": {
97           "display_id": "foo",
98           "id": "foo",
99           "name": "foo"
100         },
101         "value": "foo"
102       }
103     ],
104     "target_close_date": "2023-01-01T12:00:00.000Z",
105     "title": "foo",
106     "developed_with": [
107       {
108         "display_id": "foo",
109         "id": "foo",
110         "name": "foo",
111         "owned_by": [
112           {}
113         ]
114       }
115     ],
116     "priority": "p0",
117     "priority_v2": {
118       "id": 42,
119       "label": "foo",
120       "ordinal": 42,
121       "value": null
122     },
123     "sla_summary": {
124       "closest_to_breach_metric": "foo",
125       "org_schedule": {
126         "display_id": "foo",
127         "id": "foo",
128         "name": "foo",
129         "status": "archived",
130         "timezone": "foo",
131         "valid_until": "2023-01-01T12:00:00.000Z"
132       },
133       "remaining_time": 42,
134       "sla_tracker": {
135         "created_by": {
136           "display_id": "foo",
137           "id": "foo",
138           "display_name": "foo",
139           "display_picture": {},
140           "email": "foo",
141           "full_name": "foo",
142           "state": "active"
143         },
144         "created_date": "2023-01-01T12:00:00.000Z",
145         "display_id": "foo",
146         "id": "foo",
147         "modified_by": {
148           "display_id": "foo",
149           "id": "foo",
150           "display_name": "foo",
151           "display_picture": {},
152           "email": "foo",
153           "full_name": "foo",
154           "state": "active"
155         },
156         "modified_date": "2023-01-01T12:00:00.000Z",
157         "applies_to_id": "foo",
158         "applies_to_type": "conversation",
159         "metric_target_summaries": [
160           {
161             "breached_at": "2023-01-01T12:00:00.000Z",
162             "completed_at": "2023-01-01T12:00:00.000Z",
163             "completed_in": 42,
164             "in_policy": true,
165             "is_out_of_schedule": true,
166             "metric_definition": {
167               "display_id": "foo",
168               "id": "foo",
169               "name": "foo"
170             },
171             "next_schedule_transition": "2023-01-01T12:00:00.000Z",
172             "org_schedule": {
173               "display_id": "foo",
174               "id": "foo",
175               "name": "foo",
176               "status": "archived",
177               "timezone": "foo",
178               "valid_until": "2023-01-01T12:00:00.000Z"
179             },
180             "remaining_time": 42,
181             "stage": "foo",
182             "status": "foo",
183             "target_time": "2023-01-01T12:00:00.000Z",
184             "warning_target_time": "2023-01-01T12:00:00.000Z"
185           }
186         ],
187         "removed_sla_metric_history": [
188           {}
189         ],
190         "sla": {
191           "display_id": "foo",
192           "id": "foo",
193           "name": "foo",
194           "sla_type": "external",
195           "status": "archived"
196         },
197         "sla_policy_id": "foo",
198         "stage": "foo",
199         "status": "foo"
200       },
201       "stage": "breached",
202       "target_time": "2023-01-01T12:00:00.000Z"
203     },
204     "sla_tracker": {
205       "display_id": "foo",
206       "id": "foo",
207       "applies_to_type": "conversation"
208     },
209     "sprint": {
210       "type": "curated",
211       "end_date": "2023-01-01T12:00:00.000Z",
212       "id": "foo",
213       "name": "foo",
214       "start_date": "2023-01-01T12:00:00.000Z",
215       "state": "active"
216     },
217     "target_start_date": "2023-01-01T12:00:00.000Z"
218   }
219 }

Delete Work

Up Next

Built with

1	curl -X POST https://api.devrev.ai/works.create \
2	-H "Authorization: Bearer <token>" \
3	-H "Content-Type: application/json" \
4	-d '{}'

1	{
2	"work": {
3	"created_by": {
4	"display_id": "foo",
5	"id": "foo",
6	"display_name": "foo",
7	"display_picture": {
8	"display_id": "foo",
9	"id": "foo",
10	"file": {
11	"type": "foo",
12	"name": "foo",
13	"size": 42
14	}
15	},
16	"email": "foo",
17	"full_name": "foo",
18	"state": "active"
19	},
20	"created_date": "2023-01-01T12:00:00.000Z",
21	"display_id": "foo",
22	"id": "foo",
23	"modified_by": {
24	"display_id": "foo",
25	"id": "foo",
26	"display_name": "foo",
27	"display_picture": {
28	"display_id": "foo",
29	"id": "foo",
30	"file": {
31	"type": "foo",
32	"name": "foo",
33	"size": 42
34	}
35	},
36	"email": "foo",
37	"full_name": "foo",
38	"state": "active"
39	},
40	"modified_date": "2023-01-01T12:00:00.000Z",
41	"applies_to_part": {
42	"display_id": "foo",
43	"id": "foo",
44	"name": "foo",
45	"owned_by": [
46	{}
47	]
48	},
49	"artifacts": [
50	{
51	"display_id": "foo",
52	"id": "foo",
53	"file": {
54	"type": "foo",
55	"name": "foo",
56	"size": 42
57	}
58	}
59	],
60	"body": "foo",
61	"owned_by": [
62	{
63	"display_id": "foo",
64	"id": "foo",
65	"display_name": "foo",
66	"display_picture": {
67	"display_id": "foo",
68	"id": "foo",
69	"file": {}
70	},
71	"email": "foo",
72	"full_name": "foo",
73	"state": "active"
74	}
75	],
76	"reported_by": [
77	{
78	"display_id": "foo",
79	"id": "foo",
80	"display_name": "foo",
81	"display_picture": {
82	"display_id": "foo",
83	"id": "foo",
84	"file": {}
85	},
86	"email": "foo",
87	"full_name": "foo",
88	"state": "active"
89	}
90	],
91	"stage": {
92	"name": "foo"
93	},
94	"tags": [
95	{
96	"tag": {
97	"display_id": "foo",
98	"id": "foo",
99	"name": "foo"
100	},
101	"value": "foo"
102	}
103	],
104	"target_close_date": "2023-01-01T12:00:00.000Z",
105	"title": "foo",
106	"developed_with": [
107	{
108	"display_id": "foo",
109	"id": "foo",
110	"name": "foo",
111	"owned_by": [
112	{}
113	]
114	}
115	],
116	"priority": "p0",
117	"priority_v2": {
118	"id": 42,
119	"label": "foo",
120	"ordinal": 42,
121	"value": null
122	},
123	"sla_summary": {
124	"closest_to_breach_metric": "foo",
125	"org_schedule": {
126	"display_id": "foo",
127	"id": "foo",
128	"name": "foo",
129	"status": "archived",
130	"timezone": "foo",
131	"valid_until": "2023-01-01T12:00:00.000Z"
132	},
133	"remaining_time": 42,
134	"sla_tracker": {
135	"created_by": {
136	"display_id": "foo",
137	"id": "foo",
138	"display_name": "foo",
139	"display_picture": {},
140	"email": "foo",
141	"full_name": "foo",
142	"state": "active"
143	},
144	"created_date": "2023-01-01T12:00:00.000Z",
145	"display_id": "foo",
146	"id": "foo",
147	"modified_by": {
148	"display_id": "foo",
149	"id": "foo",
150	"display_name": "foo",
151	"display_picture": {},
152	"email": "foo",
153	"full_name": "foo",
154	"state": "active"
155	},
156	"modified_date": "2023-01-01T12:00:00.000Z",
157	"applies_to_id": "foo",
158	"applies_to_type": "conversation",
159	"metric_target_summaries": [
160	{
161	"breached_at": "2023-01-01T12:00:00.000Z",
162	"completed_at": "2023-01-01T12:00:00.000Z",
163	"completed_in": 42,
164	"in_policy": true,
165	"is_out_of_schedule": true,
166	"metric_definition": {
167	"display_id": "foo",
168	"id": "foo",
169	"name": "foo"
170	},
171	"next_schedule_transition": "2023-01-01T12:00:00.000Z",
172	"org_schedule": {
173	"display_id": "foo",
174	"id": "foo",
175	"name": "foo",
176	"status": "archived",
177	"timezone": "foo",
178	"valid_until": "2023-01-01T12:00:00.000Z"
179	},
180	"remaining_time": 42,
181	"stage": "foo",
182	"status": "foo",
183	"target_time": "2023-01-01T12:00:00.000Z",
184	"warning_target_time": "2023-01-01T12:00:00.000Z"
185	}
186	],
187	"removed_sla_metric_history": [
188	{}
189	],
190	"sla": {
191	"display_id": "foo",
192	"id": "foo",
193	"name": "foo",
194	"sla_type": "external",
195	"status": "archived"
196	},
197	"sla_policy_id": "foo",
198	"stage": "foo",
199	"status": "foo"
200	},
201	"stage": "breached",
202	"target_time": "2023-01-01T12:00:00.000Z"
203	},
204	"sla_tracker": {
205	"display_id": "foo",
206	"id": "foo",
207	"applies_to_type": "conversation"
208	},
209	"sprint": {
210	"type": "curated",
211	"end_date": "2023-01-01T12:00:00.000Z",
212	"id": "foo",
213	"name": "foo",
214	"start_date": "2023-01-01T12:00:00.000Z",
215	"state": "active"
216	},
217	"target_start_date": "2023-01-01T12:00:00.000Z"
218	}
219	}