List Conversations

GET

Lists the available conversations.

Query parameters

applies_to_partslist of stringsOptional

Filters for conversations belonging to any of the provided parts.

cursorstringOptional

The cursor to resume iteration from. If not provided, then iteration starts from the beginning.

custom_fieldsobjectOptional

Filters for custom fields.

grouplist of stringsOptional

Filters for conversation that belong to the given groups.

is_creator_verifiedbooleanOptional

Filters for conversations that are created by verified users.

is_frozenbooleanOptional

Filters for conversations that are frozen.

is_spambooleanOptional

Filters for conversations that are spam.

limitintegerOptional

The maximum number of conversations to return. The default is ‘50’.

memberslist of stringsOptional

Filters for conversations where these users are participants.

modeenumRequired

The iteration mode to use, otherwise if not set, then “after” is used.

Allowed values: afterbefore

modified_date.afterstringOptionalformat: "date-time"

Filters for objects created after the provided timestamp (inclusive).

modified_date.beforestringOptionalformat: "date-time"

Filters for objects created before the provided timestamp (inclusive).

owned_bylist of stringsOptional

Filters for conversations owned by any of these users.

rev_orglist of stringsOptional

Filters for conversations that are associated with any of the provided Rev organizations.

rev_orgslist of stringsOptional

Filters for conversations that are associated with any of the provided Rev organizations.

sla_summary.stagelist of enumsOptional

Filters for records with any of the provided SLA stages.

Allowed values: breachedcompletedpausedrunningwarning

source_channellist of stringsOptional

Filters for conversations with any of the provided source channels.

source_channelslist of stringsOptional

Filters for conversations with any of the provided source channels.

stage.namelist of stringsOptional

Filters for records in the provided stage(s) by name.

subtypelist of stringsOptional

Filters for conversation with any of the provided subtypes.

tagslist of stringsOptional

Filters for conversations with any of the provided tags.

tags_v2.idstringOptional

The ID of the tag.

tags_v2.valuestringOptional

The value for the object’s association with the tag. If specified, the value must be one that’s specified in the tag’s allowed values.

Response

The response to listing the conversations.

conversationslist of objects

The list of conversations.

next_cursorstringOptional

The cursor used to iterate subsequent results in accordance to the sort order. If not set, then no later elements exist.

prev_cursorstringOptional

The cursor used to iterate preceding results in accordance to the sort order. If not set, then no prior elements exist.

GET

1 curl -G https://api.devrev.ai/conversations.list \
2      -H "Authorization: Bearer <token>" \
3      -d mode=after

200Retrieved

1 {
2   "conversations": [
3     {
4       "created_by": {
5         "type": "dev_user",
6         "display_picture": {
7           "file": {
8             "type": "type",
9             "name": "name"
10           },
11           "id": "id",
12           "display_id": "display_id"
13         },
14         "id": "id",
15         "state": "active",
16         "display_id": "display_id",
17         "display_name": "display_name",
18         "email": "email",
19         "full_name": "full_name"
20       },
21       "group": {
22         "id": "id",
23         "member_type": "dev_user",
24         "display_id": "display_id",
25         "name": "name"
26       },
27       "id": "id",
28       "members": [
29         {
30           "type": "dev_user",
31           "display_picture": {
32             "file": {
33               "type": "type",
34               "name": "name"
35             },
36             "id": "id",
37             "display_id": "display_id"
38           },
39           "id": "id",
40           "state": "active",
41           "display_id": "display_id",
42           "display_name": "display_name",
43           "email": "email",
44           "full_name": "full_name"
45         },
46         {
47           "type": "dev_user",
48           "display_picture": {
49             "file": {
50               "type": "type",
51               "name": "name"
52             },
53             "id": "id",
54             "display_id": "display_id"
55           },
56           "id": "id",
57           "state": "active",
58           "display_id": "display_id",
59           "display_name": "display_name",
60           "email": "email",
61           "full_name": "full_name"
62         }
63       ],
64       "metadata": {
65         "url_context": "url_context"
66       },
67       "modified_by": {
68         "type": "dev_user",
69         "display_picture": {
70           "file": {
71             "type": "type",
72             "name": "name"
73           },
74           "id": "id",
75           "display_id": "display_id"
76         },
77         "id": "id",
78         "state": "active",
79         "display_id": "display_id",
80         "display_name": "display_name",
81         "email": "email",
82         "full_name": "full_name"
83       },
84       "sla_summary": {
85         "org_schedule": {
86           "id": "id",
87           "status": "archived",
88           "display_id": "display_id",
89           "name": "name",
90           "timezone": "timezone",
91           "valid_until": "valid_until"
92         },
93         "sla_tracker": {
94           "applies_to_type": "conversation",
95           "created_by": {
96             "type": "dev_user",
97             "display_picture": {
98               "file": {},
99               "id": "id"
100             },
101             "id": "id",
102             "state": "active",
103             "display_id": "display_id",
104             "display_name": "display_name",
105             "email": "email",
106             "full_name": "full_name"
107           },
108           "id": "id",
109           "metric_target_summaries": [
110             {
111               "metric_definition": {
112                 "id": "id",
113                 "display_id": "display_id",
114                 "name": "name"
115               },
116               "org_schedule": {
117                 "id": "id",
118                 "status": "archived",
119                 "display_id": "display_id",
120                 "name": "name",
121                 "timezone": "timezone",
122                 "valid_until": "valid_until"
123               },
124               "stage": "stage",
125               "breached_at": "breached_at",
126               "completed_at": "completed_at",
127               "completed_in": 1,
128               "is_out_of_schedule": true,
129               "next_schedule_transition": "next_schedule_transition",
130               "remaining_time": 1,
131               "status": "status",
132               "target_time": "target_time",
133               "warning_target_time": "warning_target_time"
134             },
135             {
136               "metric_definition": {
137                 "id": "id",
138                 "display_id": "display_id",
139                 "name": "name"
140               },
141               "org_schedule": {
142                 "id": "id",
143                 "status": "archived",
144                 "display_id": "display_id",
145                 "name": "name",
146                 "timezone": "timezone",
147                 "valid_until": "valid_until"
148               },
149               "stage": "stage",
150               "breached_at": "breached_at",
151               "completed_at": "completed_at",
152               "completed_in": 1,
153               "is_out_of_schedule": true,
154               "next_schedule_transition": "next_schedule_transition",
155               "remaining_time": 1,
156               "status": "status",
157               "target_time": "target_time",
158               "warning_target_time": "warning_target_time"
159             }
160           ],
161           "modified_by": {
162             "type": "dev_user",
163             "display_picture": {
164               "file": {},
165               "id": "id"
166             },
167             "id": "id",
168             "state": "active",
169             "display_id": "display_id",
170             "display_name": "display_name",
171             "email": "email",
172             "full_name": "full_name"
173           },
174           "sla": {
175             "id": "id",
176             "name": "name",
177             "sla_type": "external",
178             "status": "archived",
179             "display_id": "display_id"
180           },
181           "applies_to_id": "applies_to_id",
182           "created_date": "created_date",
183           "display_id": "display_id",
184           "modified_date": "modified_date",
185           "removed_sla_metric_history": [
186             {},
187             {}
188           ],
189           "sla_policy_id": "sla_policy_id",
190           "stage": "stage",
191           "status": "status"
192         },
193         "stage": "breached",
194         "closest_to_breach_metric": "closest_to_breach_metric",
195         "remaining_time": 1,
196         "target_time": "target_time"
197       },
198       "sla_tracker": {
199         "applies_to_type": "conversation",
200         "id": "id",
201         "display_id": "display_id"
202       },
203       "stage": {
204         "name": "name",
205         "stage": {
206           "id": "id",
207           "display_id": "display_id",
208           "name": "name"
209         },
210         "state": {
211           "id": "id",
212           "display_id": "display_id",
213           "is_final": true,
214           "name": "name"
215         },
216         "notes": "notes",
217         "ordinal": 1
218       },
219       "channels": [
220         {
221           "id": "id",
222           "display_id": "display_id"
223         },
224         {
225           "id": "id",
226           "display_id": "display_id"
227         }
228       ],
229       "created_date": "created_date",
230       "custom_fields": {},
231       "custom_schema_fragments": [
232         "custom_schema_fragments",
233         "custom_schema_fragments"
234       ],
235       "description": "description",
236       "display_id": "display_id",
237       "messages": [
238         {
239           "type": "timeline_change_event",
240           "event": {
241             "type": "annotated",
242             "created": {
243               "object": {
244                 "type": "account"
245               }
246             },
247             "deleted": {
248               "object_id": "object_id"
249             },
250             "linked": {
251               "link": {
252                 "id": "id",
253                 "link_type": "custom_link",
254                 "source": {
255                   "type": "account"
256                 },
257                 "target": {
258                   "type": "account"
259                 }
260               }
261             },
262             "updated": {
263               "field_deltas": [],
264               "object_type": "object_type"
265             }
266           }
267         },
268         {
269           "type": "timeline_change_event",
270           "event": {
271             "type": "annotated",
272             "created": {
273               "object": {
274                 "type": "account"
275               }
276             },
277             "deleted": {
278               "object_id": "object_id"
279             },
280             "linked": {
281               "link": {
282                 "id": "id",
283                 "link_type": "custom_link",
284                 "source": {
285                   "type": "account"
286                 },
287                 "target": {
288                   "type": "account"
289                 }
290               }
291             },
292             "updated": {
293               "field_deltas": [],
294               "object_type": "object_type"
295             }
296           }
297         }
298       ],
299       "modified_date": "modified_date",
300       "owned_by": [
301         {
302           "type": "dev_user",
303           "display_picture": {
304             "file": {
305               "type": "type",
306               "name": "name"
307             },
308             "id": "id",
309             "display_id": "display_id"
310           },
311           "id": "id",
312           "state": "active",
313           "display_id": "display_id",
314           "display_name": "display_name",
315           "email": "email",
316           "full_name": "full_name"
317         },
318         {
319           "type": "dev_user",
320           "display_picture": {
321             "file": {
322               "type": "type",
323               "name": "name"
324             },
325             "id": "id",
326             "display_id": "display_id"
327           },
328           "id": "id",
329           "state": "active",
330           "display_id": "display_id",
331           "display_name": "display_name",
332           "email": "email",
333           "full_name": "full_name"
334         }
335       ],
336       "stock_schema_fragment": "stock_schema_fragment",
337       "subtype": "subtype",
338       "tags": [
339         {
340           "tag": {
341             "id": "id",
342             "name": "name",
343             "style_new": {
344               "color": "color"
345             },
346             "display_id": "display_id"
347           },
348           "value": "value"
349         },
350         {
351           "tag": {
352             "id": "id",
353             "name": "name",
354             "style_new": {
355               "color": "color"
356             },
357             "display_id": "display_id"
358           },
359           "value": "value"
360         }
361       ],
362       "title": "title"
363     },
364     {
365       "created_by": {
366         "type": "dev_user",
367         "display_picture": {
368           "file": {
369             "type": "type",
370             "name": "name"
371           },
372           "id": "id",
373           "display_id": "display_id"
374         },
375         "id": "id",
376         "state": "active",
377         "display_id": "display_id",
378         "display_name": "display_name",
379         "email": "email",
380         "full_name": "full_name"
381       },
382       "group": {
383         "id": "id",
384         "member_type": "dev_user",
385         "display_id": "display_id",
386         "name": "name"
387       },
388       "id": "id",
389       "members": [
390         {
391           "type": "dev_user",
392           "display_picture": {
393             "file": {
394               "type": "type",
395               "name": "name"
396             },
397             "id": "id",
398             "display_id": "display_id"
399           },
400           "id": "id",
401           "state": "active",
402           "display_id": "display_id",
403           "display_name": "display_name",
404           "email": "email",
405           "full_name": "full_name"
406         },
407         {
408           "type": "dev_user",
409           "display_picture": {
410             "file": {
411               "type": "type",
412               "name": "name"
413             },
414             "id": "id",
415             "display_id": "display_id"
416           },
417           "id": "id",
418           "state": "active",
419           "display_id": "display_id",
420           "display_name": "display_name",
421           "email": "email",
422           "full_name": "full_name"
423         }
424       ],
425       "metadata": {
426         "url_context": "url_context"
427       },
428       "modified_by": {
429         "type": "dev_user",
430         "display_picture": {
431           "file": {
432             "type": "type",
433             "name": "name"
434           },
435           "id": "id",
436           "display_id": "display_id"
437         },
438         "id": "id",
439         "state": "active",
440         "display_id": "display_id",
441         "display_name": "display_name",
442         "email": "email",
443         "full_name": "full_name"
444       },
445       "sla_summary": {
446         "org_schedule": {
447           "id": "id",
448           "status": "archived",
449           "display_id": "display_id",
450           "name": "name",
451           "timezone": "timezone",
452           "valid_until": "valid_until"
453         },
454         "sla_tracker": {
455           "applies_to_type": "conversation",
456           "created_by": {
457             "type": "dev_user",
458             "display_picture": {
459               "file": {},
460               "id": "id"
461             },
462             "id": "id",
463             "state": "active",
464             "display_id": "display_id",
465             "display_name": "display_name",
466             "email": "email",
467             "full_name": "full_name"
468           },
469           "id": "id",
470           "metric_target_summaries": [
471             {
472               "metric_definition": {
473                 "id": "id",
474                 "display_id": "display_id",
475                 "name": "name"
476               },
477               "org_schedule": {
478                 "id": "id",
479                 "status": "archived",
480                 "display_id": "display_id",
481                 "name": "name",
482                 "timezone": "timezone",
483                 "valid_until": "valid_until"
484               },
485               "stage": "stage",
486               "breached_at": "breached_at",
487               "completed_at": "completed_at",
488               "completed_in": 1,
489               "is_out_of_schedule": true,
490               "next_schedule_transition": "next_schedule_transition",
491               "remaining_time": 1,
492               "status": "status",
493               "target_time": "target_time",
494               "warning_target_time": "warning_target_time"
495             },
496             {
497               "metric_definition": {
498                 "id": "id",
499                 "display_id": "display_id",
500                 "name": "name"
501               },
502               "org_schedule": {
503                 "id": "id",
504                 "status": "archived",
505                 "display_id": "display_id",
506                 "name": "name",
507                 "timezone": "timezone",
508                 "valid_until": "valid_until"
509               },
510               "stage": "stage",
511               "breached_at": "breached_at",
512               "completed_at": "completed_at",
513               "completed_in": 1,
514               "is_out_of_schedule": true,
515               "next_schedule_transition": "next_schedule_transition",
516               "remaining_time": 1,
517               "status": "status",
518               "target_time": "target_time",
519               "warning_target_time": "warning_target_time"
520             }
521           ],
522           "modified_by": {
523             "type": "dev_user",
524             "display_picture": {
525               "file": {},
526               "id": "id"
527             },
528             "id": "id",
529             "state": "active",
530             "display_id": "display_id",
531             "display_name": "display_name",
532             "email": "email",
533             "full_name": "full_name"
534           },
535           "sla": {
536             "id": "id",
537             "name": "name",
538             "sla_type": "external",
539             "status": "archived",
540             "display_id": "display_id"
541           },
542           "applies_to_id": "applies_to_id",
543           "created_date": "created_date",
544           "display_id": "display_id",
545           "modified_date": "modified_date",
546           "removed_sla_metric_history": [
547             {},
548             {}
549           ],
550           "sla_policy_id": "sla_policy_id",
551           "stage": "stage",
552           "status": "status"
553         },
554         "stage": "breached",
555         "closest_to_breach_metric": "closest_to_breach_metric",
556         "remaining_time": 1,
557         "target_time": "target_time"
558       },
559       "sla_tracker": {
560         "applies_to_type": "conversation",
561         "id": "id",
562         "display_id": "display_id"
563       },
564       "stage": {
565         "name": "name",
566         "stage": {
567           "id": "id",
568           "display_id": "display_id",
569           "name": "name"
570         },
571         "state": {
572           "id": "id",
573           "display_id": "display_id",
574           "is_final": true,
575           "name": "name"
576         },
577         "notes": "notes",
578         "ordinal": 1
579       },
580       "channels": [
581         {
582           "id": "id",
583           "display_id": "display_id"
584         },
585         {
586           "id": "id",
587           "display_id": "display_id"
588         }
589       ],
590       "created_date": "created_date",
591       "custom_fields": {},
592       "custom_schema_fragments": [
593         "custom_schema_fragments",
594         "custom_schema_fragments"
595       ],
596       "description": "description",
597       "display_id": "display_id",
598       "messages": [
599         {
600           "type": "timeline_change_event",
601           "event": {
602             "type": "annotated",
603             "created": {
604               "object": {
605                 "type": "account"
606               }
607             },
608             "deleted": {
609               "object_id": "object_id"
610             },
611             "linked": {
612               "link": {
613                 "id": "id",
614                 "link_type": "custom_link",
615                 "source": {
616                   "type": "account"
617                 },
618                 "target": {
619                   "type": "account"
620                 }
621               }
622             },
623             "updated": {
624               "field_deltas": [],
625               "object_type": "object_type"
626             }
627           }
628         },
629         {
630           "type": "timeline_change_event",
631           "event": {
632             "type": "annotated",
633             "created": {
634               "object": {
635                 "type": "account"
636               }
637             },
638             "deleted": {
639               "object_id": "object_id"
640             },
641             "linked": {
642               "link": {
643                 "id": "id",
644                 "link_type": "custom_link",
645                 "source": {
646                   "type": "account"
647                 },
648                 "target": {
649                   "type": "account"
650                 }
651               }
652             },
653             "updated": {
654               "field_deltas": [],
655               "object_type": "object_type"
656             }
657           }
658         }
659       ],
660       "modified_date": "modified_date",
661       "owned_by": [
662         {
663           "type": "dev_user",
664           "display_picture": {
665             "file": {
666               "type": "type",
667               "name": "name"
668             },
669             "id": "id",
670             "display_id": "display_id"
671           },
672           "id": "id",
673           "state": "active",
674           "display_id": "display_id",
675           "display_name": "display_name",
676           "email": "email",
677           "full_name": "full_name"
678         },
679         {
680           "type": "dev_user",
681           "display_picture": {
682             "file": {
683               "type": "type",
684               "name": "name"
685             },
686             "id": "id",
687             "display_id": "display_id"
688           },
689           "id": "id",
690           "state": "active",
691           "display_id": "display_id",
692           "display_name": "display_name",
693           "email": "email",
694           "full_name": "full_name"
695         }
696       ],
697       "stock_schema_fragment": "stock_schema_fragment",
698       "subtype": "subtype",
699       "tags": [
700         {
701           "tag": {
702             "id": "id",
703             "name": "name",
704             "style_new": {
705               "color": "color"
706             },
707             "display_id": "display_id"
708           },
709           "value": "value"
710         },
711         {
712           "tag": {
713             "id": "id",
714             "name": "name",
715             "style_new": {
716               "color": "color"
717             },
718             "display_id": "display_id"
719           },
720           "value": "value"
721         }
722       ],
723       "title": "title"
724     }
725   ],
726   "next_cursor": "next_cursor",
727   "prev_cursor": "prev_cursor"
728 }

List Conversations (POST)

Up Next

Built with

1	curl -G https://api.devrev.ai/conversations.list \
2	-H "Authorization: Bearer <token>" \
3	-d mode=after

1	{
2	"conversations": [
3	{
4	"created_by": {
5	"type": "dev_user",
6	"display_picture": {
7	"file": {
8	"type": "type",
9	"name": "name"
10	},
11	"id": "id",
12	"display_id": "display_id"
13	},
14	"id": "id",
15	"state": "active",
16	"display_id": "display_id",
17	"display_name": "display_name",
18	"email": "email",
19	"full_name": "full_name"
20	},
21	"group": {
22	"id": "id",
23	"member_type": "dev_user",
24	"display_id": "display_id",
25	"name": "name"
26	},
27	"id": "id",
28	"members": [
29	{
30	"type": "dev_user",
31	"display_picture": {
32	"file": {
33	"type": "type",
34	"name": "name"
35	},
36	"id": "id",
37	"display_id": "display_id"
38	},
39	"id": "id",
40	"state": "active",
41	"display_id": "display_id",
42	"display_name": "display_name",
43	"email": "email",
44	"full_name": "full_name"
45	},
46	{
47	"type": "dev_user",
48	"display_picture": {
49	"file": {
50	"type": "type",
51	"name": "name"
52	},
53	"id": "id",
54	"display_id": "display_id"
55	},
56	"id": "id",
57	"state": "active",
58	"display_id": "display_id",
59	"display_name": "display_name",
60	"email": "email",
61	"full_name": "full_name"
62	}
63	],
64	"metadata": {
65	"url_context": "url_context"
66	},
67	"modified_by": {
68	"type": "dev_user",
69	"display_picture": {
70	"file": {
71	"type": "type",
72	"name": "name"
73	},
74	"id": "id",
75	"display_id": "display_id"
76	},
77	"id": "id",
78	"state": "active",
79	"display_id": "display_id",
80	"display_name": "display_name",
81	"email": "email",
82	"full_name": "full_name"
83	},
84	"sla_summary": {
85	"org_schedule": {
86	"id": "id",
87	"status": "archived",
88	"display_id": "display_id",
89	"name": "name",
90	"timezone": "timezone",
91	"valid_until": "valid_until"
92	},
93	"sla_tracker": {
94	"applies_to_type": "conversation",
95	"created_by": {
96	"type": "dev_user",
97	"display_picture": {
98	"file": {},
99	"id": "id"
100	},
101	"id": "id",
102	"state": "active",
103	"display_id": "display_id",
104	"display_name": "display_name",
105	"email": "email",
106	"full_name": "full_name"
107	},
108	"id": "id",
109	"metric_target_summaries": [
110	{
111	"metric_definition": {
112	"id": "id",
113	"display_id": "display_id",
114	"name": "name"
115	},
116	"org_schedule": {
117	"id": "id",
118	"status": "archived",
119	"display_id": "display_id",
120	"name": "name",
121	"timezone": "timezone",
122	"valid_until": "valid_until"
123	},
124	"stage": "stage",
125	"breached_at": "breached_at",
126	"completed_at": "completed_at",
127	"completed_in": 1,
128	"is_out_of_schedule": true,
129	"next_schedule_transition": "next_schedule_transition",
130	"remaining_time": 1,
131	"status": "status",
132	"target_time": "target_time",
133	"warning_target_time": "warning_target_time"
134	},
135	{
136	"metric_definition": {
137	"id": "id",
138	"display_id": "display_id",
139	"name": "name"
140	},
141	"org_schedule": {
142	"id": "id",
143	"status": "archived",
144	"display_id": "display_id",
145	"name": "name",
146	"timezone": "timezone",
147	"valid_until": "valid_until"
148	},
149	"stage": "stage",
150	"breached_at": "breached_at",
151	"completed_at": "completed_at",
152	"completed_in": 1,
153	"is_out_of_schedule": true,
154	"next_schedule_transition": "next_schedule_transition",
155	"remaining_time": 1,
156	"status": "status",
157	"target_time": "target_time",
158	"warning_target_time": "warning_target_time"
159	}
160	],
161	"modified_by": {
162	"type": "dev_user",
163	"display_picture": {
164	"file": {},
165	"id": "id"
166	},
167	"id": "id",
168	"state": "active",
169	"display_id": "display_id",
170	"display_name": "display_name",
171	"email": "email",
172	"full_name": "full_name"
173	},
174	"sla": {
175	"id": "id",
176	"name": "name",
177	"sla_type": "external",
178	"status": "archived",
179	"display_id": "display_id"
180	},
181	"applies_to_id": "applies_to_id",
182	"created_date": "created_date",
183	"display_id": "display_id",
184	"modified_date": "modified_date",
185	"removed_sla_metric_history": [
186	{},
187	{}
188	],
189	"sla_policy_id": "sla_policy_id",
190	"stage": "stage",
191	"status": "status"
192	},
193	"stage": "breached",
194	"closest_to_breach_metric": "closest_to_breach_metric",
195	"remaining_time": 1,
196	"target_time": "target_time"
197	},
198	"sla_tracker": {
199	"applies_to_type": "conversation",
200	"id": "id",
201	"display_id": "display_id"
202	},
203	"stage": {
204	"name": "name",
205	"stage": {
206	"id": "id",
207	"display_id": "display_id",
208	"name": "name"
209	},
210	"state": {
211	"id": "id",
212	"display_id": "display_id",
213	"is_final": true,
214	"name": "name"
215	},
216	"notes": "notes",
217	"ordinal": 1
218	},
219	"channels": [
220	{
221	"id": "id",
222	"display_id": "display_id"
223	},
224	{
225	"id": "id",
226	"display_id": "display_id"
227	}
228	],
229	"created_date": "created_date",
230	"custom_fields": {},
231	"custom_schema_fragments": [
232	"custom_schema_fragments",
233	"custom_schema_fragments"
234	],
235	"description": "description",
236	"display_id": "display_id",
237	"messages": [
238	{
239	"type": "timeline_change_event",
240	"event": {
241	"type": "annotated",
242	"created": {
243	"object": {
244	"type": "account"
245	}
246	},
247	"deleted": {
248	"object_id": "object_id"
249	},
250	"linked": {
251	"link": {
252	"id": "id",
253	"link_type": "custom_link",
254	"source": {
255	"type": "account"
256	},
257	"target": {
258	"type": "account"
259	}
260	}
261	},
262	"updated": {
263	"field_deltas": [],
264	"object_type": "object_type"
265	}
266	}
267	},
268	{
269	"type": "timeline_change_event",
270	"event": {
271	"type": "annotated",
272	"created": {
273	"object": {
274	"type": "account"
275	}
276	},
277	"deleted": {
278	"object_id": "object_id"
279	},
280	"linked": {
281	"link": {
282	"id": "id",
283	"link_type": "custom_link",
284	"source": {
285	"type": "account"
286	},
287	"target": {
288	"type": "account"
289	}
290	}
291	},
292	"updated": {
293	"field_deltas": [],
294	"object_type": "object_type"
295	}
296	}
297	}
298	],
299	"modified_date": "modified_date",
300	"owned_by": [
301	{
302	"type": "dev_user",
303	"display_picture": {
304	"file": {
305	"type": "type",
306	"name": "name"
307	},
308	"id": "id",
309	"display_id": "display_id"
310	},
311	"id": "id",
312	"state": "active",
313	"display_id": "display_id",
314	"display_name": "display_name",
315	"email": "email",
316	"full_name": "full_name"
317	},
318	{
319	"type": "dev_user",
320	"display_picture": {
321	"file": {
322	"type": "type",
323	"name": "name"
324	},
325	"id": "id",
326	"display_id": "display_id"
327	},
328	"id": "id",
329	"state": "active",
330	"display_id": "display_id",
331	"display_name": "display_name",
332	"email": "email",
333	"full_name": "full_name"
334	}
335	],
336	"stock_schema_fragment": "stock_schema_fragment",
337	"subtype": "subtype",
338	"tags": [
339	{
340	"tag": {
341	"id": "id",
342	"name": "name",
343	"style_new": {
344	"color": "color"
345	},
346	"display_id": "display_id"
347	},
348	"value": "value"
349	},
350	{
351	"tag": {
352	"id": "id",
353	"name": "name",
354	"style_new": {
355	"color": "color"
356	},
357	"display_id": "display_id"
358	},
359	"value": "value"
360	}
361	],
362	"title": "title"
363	},
364	{
365	"created_by": {
366	"type": "dev_user",
367	"display_picture": {
368	"file": {
369	"type": "type",
370	"name": "name"
371	},
372	"id": "id",
373	"display_id": "display_id"
374	},
375	"id": "id",
376	"state": "active",
377	"display_id": "display_id",
378	"display_name": "display_name",
379	"email": "email",
380	"full_name": "full_name"
381	},
382	"group": {
383	"id": "id",
384	"member_type": "dev_user",
385	"display_id": "display_id",
386	"name": "name"
387	},
388	"id": "id",
389	"members": [
390	{
391	"type": "dev_user",
392	"display_picture": {
393	"file": {
394	"type": "type",
395	"name": "name"
396	},
397	"id": "id",
398	"display_id": "display_id"
399	},
400	"id": "id",
401	"state": "active",
402	"display_id": "display_id",
403	"display_name": "display_name",
404	"email": "email",
405	"full_name": "full_name"
406	},
407	{
408	"type": "dev_user",
409	"display_picture": {
410	"file": {
411	"type": "type",
412	"name": "name"
413	},
414	"id": "id",
415	"display_id": "display_id"
416	},
417	"id": "id",
418	"state": "active",
419	"display_id": "display_id",
420	"display_name": "display_name",
421	"email": "email",
422	"full_name": "full_name"
423	}
424	],
425	"metadata": {
426	"url_context": "url_context"
427	},
428	"modified_by": {
429	"type": "dev_user",
430	"display_picture": {
431	"file": {
432	"type": "type",
433	"name": "name"
434	},
435	"id": "id",
436	"display_id": "display_id"
437	},
438	"id": "id",
439	"state": "active",
440	"display_id": "display_id",
441	"display_name": "display_name",
442	"email": "email",
443	"full_name": "full_name"
444	},
445	"sla_summary": {
446	"org_schedule": {
447	"id": "id",
448	"status": "archived",
449	"display_id": "display_id",
450	"name": "name",
451	"timezone": "timezone",
452	"valid_until": "valid_until"
453	},
454	"sla_tracker": {
455	"applies_to_type": "conversation",
456	"created_by": {
457	"type": "dev_user",
458	"display_picture": {
459	"file": {},
460	"id": "id"
461	},
462	"id": "id",
463	"state": "active",
464	"display_id": "display_id",
465	"display_name": "display_name",
466	"email": "email",
467	"full_name": "full_name"
468	},
469	"id": "id",
470	"metric_target_summaries": [
471	{
472	"metric_definition": {
473	"id": "id",
474	"display_id": "display_id",
475	"name": "name"
476	},
477	"org_schedule": {
478	"id": "id",
479	"status": "archived",
480	"display_id": "display_id",
481	"name": "name",
482	"timezone": "timezone",
483	"valid_until": "valid_until"
484	},
485	"stage": "stage",
486	"breached_at": "breached_at",
487	"completed_at": "completed_at",
488	"completed_in": 1,
489	"is_out_of_schedule": true,
490	"next_schedule_transition": "next_schedule_transition",
491	"remaining_time": 1,
492	"status": "status",
493	"target_time": "target_time",
494	"warning_target_time": "warning_target_time"
495	},
496	{
497	"metric_definition": {
498	"id": "id",
499	"display_id": "display_id",
500	"name": "name"
501	},
502	"org_schedule": {
503	"id": "id",
504	"status": "archived",
505	"display_id": "display_id",
506	"name": "name",
507	"timezone": "timezone",
508	"valid_until": "valid_until"
509	},
510	"stage": "stage",
511	"breached_at": "breached_at",
512	"completed_at": "completed_at",
513	"completed_in": 1,
514	"is_out_of_schedule": true,
515	"next_schedule_transition": "next_schedule_transition",
516	"remaining_time": 1,
517	"status": "status",
518	"target_time": "target_time",
519	"warning_target_time": "warning_target_time"
520	}
521	],
522	"modified_by": {
523	"type": "dev_user",
524	"display_picture": {
525	"file": {},
526	"id": "id"
527	},
528	"id": "id",
529	"state": "active",
530	"display_id": "display_id",
531	"display_name": "display_name",
532	"email": "email",
533	"full_name": "full_name"
534	},
535	"sla": {
536	"id": "id",
537	"name": "name",
538	"sla_type": "external",
539	"status": "archived",
540	"display_id": "display_id"
541	},
542	"applies_to_id": "applies_to_id",
543	"created_date": "created_date",
544	"display_id": "display_id",
545	"modified_date": "modified_date",
546	"removed_sla_metric_history": [
547	{},
548	{}
549	],
550	"sla_policy_id": "sla_policy_id",
551	"stage": "stage",
552	"status": "status"
553	},
554	"stage": "breached",
555	"closest_to_breach_metric": "closest_to_breach_metric",
556	"remaining_time": 1,
557	"target_time": "target_time"
558	},
559	"sla_tracker": {
560	"applies_to_type": "conversation",
561	"id": "id",
562	"display_id": "display_id"
563	},
564	"stage": {
565	"name": "name",
566	"stage": {
567	"id": "id",
568	"display_id": "display_id",
569	"name": "name"
570	},
571	"state": {
572	"id": "id",
573	"display_id": "display_id",
574	"is_final": true,
575	"name": "name"
576	},
577	"notes": "notes",
578	"ordinal": 1
579	},
580	"channels": [
581	{
582	"id": "id",
583	"display_id": "display_id"
584	},
585	{
586	"id": "id",
587	"display_id": "display_id"
588	}
589	],
590	"created_date": "created_date",
591	"custom_fields": {},
592	"custom_schema_fragments": [
593	"custom_schema_fragments",
594	"custom_schema_fragments"
595	],
596	"description": "description",
597	"display_id": "display_id",
598	"messages": [
599	{
600	"type": "timeline_change_event",
601	"event": {
602	"type": "annotated",
603	"created": {
604	"object": {
605	"type": "account"
606	}
607	},
608	"deleted": {
609	"object_id": "object_id"
610	},
611	"linked": {
612	"link": {
613	"id": "id",
614	"link_type": "custom_link",
615	"source": {
616	"type": "account"
617	},
618	"target": {
619	"type": "account"
620	}
621	}
622	},
623	"updated": {
624	"field_deltas": [],
625	"object_type": "object_type"
626	}
627	}
628	},
629	{
630	"type": "timeline_change_event",
631	"event": {
632	"type": "annotated",
633	"created": {
634	"object": {
635	"type": "account"
636	}
637	},
638	"deleted": {
639	"object_id": "object_id"
640	},
641	"linked": {
642	"link": {
643	"id": "id",
644	"link_type": "custom_link",
645	"source": {
646	"type": "account"
647	},
648	"target": {
649	"type": "account"
650	}
651	}
652	},
653	"updated": {
654	"field_deltas": [],
655	"object_type": "object_type"
656	}
657	}
658	}
659	],
660	"modified_date": "modified_date",
661	"owned_by": [
662	{
663	"type": "dev_user",
664	"display_picture": {
665	"file": {
666	"type": "type",
667	"name": "name"
668	},
669	"id": "id",
670	"display_id": "display_id"
671	},
672	"id": "id",
673	"state": "active",
674	"display_id": "display_id",
675	"display_name": "display_name",
676	"email": "email",
677	"full_name": "full_name"
678	},
679	{
680	"type": "dev_user",
681	"display_picture": {
682	"file": {
683	"type": "type",
684	"name": "name"
685	},
686	"id": "id",
687	"display_id": "display_id"
688	},
689	"id": "id",
690	"state": "active",
691	"display_id": "display_id",
692	"display_name": "display_name",
693	"email": "email",
694	"full_name": "full_name"
695	}
696	],
697	"stock_schema_fragment": "stock_schema_fragment",
698	"subtype": "subtype",
699	"tags": [
700	{
701	"tag": {
702	"id": "id",
703	"name": "name",
704	"style_new": {
705	"color": "color"
706	},
707	"display_id": "display_id"
708	},
709	"value": "value"
710	},
711	{
712	"tag": {
713	"id": "id",
714	"name": "name",
715	"style_new": {
716	"color": "color"
717	},
718	"display_id": "display_id"
719	},
720	"value": "value"
721	}
722	],
723	"title": "title"
724	}
725	],
726	"next_cursor": "next_cursor",
727	"prev_cursor": "prev_cursor"
728	}