Get Conversation (POST) (Beta) — DevRev

Gets the requested conversation’s information.

Request

This endpoint expects an object.

idstringRequired

The requested conversation’s ID.

Response

The response to getting a conversation’s information.

conversationobject

1 curl -X POST https://api.devrev.ai/conversations.get \ 2 -H "Authorization: Bearer <token>" \ 3 -H "Content-Type: application/json" \ 4 -d '{ 5 "id": "id" 6 }'

1 { 2 "conversation": { 3 "id": "id", 4 "members": [ 5 { 6 "type": "sys_user", 7 "id": "members" 8 } 9 ], 10 "created_by": { 11 "type": "sys_user", 12 "id": "created_by", 13 "display_id": "created_by", 14 "display_name": "created_by", 15 "display_picture": { 16 "id": "id" 17 }, 18 "email": "created_by", 19 "full_name": "created_by", 20 "state": "active" 21 }, 22 "created_date": "2023-01-01T12:00:00Z", 23 "description": "description", 24 "display_id": "display_id", 25 "group": { 26 "id": "id", 27 "display_id": "display_id", 28 "member_type": "dev_user", 29 "name": "name" 30 }, 31 "messages": [ 32 { 33 "type": "timeline_comment", 34 "id": "messages", 35 "object": "messages", 36 "object_display_id": "messages", 37 "created_date": "2023-01-01T12:00:00Z", 38 "modified_date": "2023-01-01T12:00:00Z" 39 } 40 ], 41 "metadata": { 42 "url_context": "url_context" 43 }, 44 "modified_by": { 45 "type": "sys_user", 46 "id": "modified_by", 47 "display_id": "modified_by", 48 "display_name": "modified_by", 49 "display_picture": { 50 "id": "id" 51 }, 52 "email": "modified_by", 53 "full_name": "modified_by", 54 "state": "active" 55 }, 56 "modified_date": "2023-01-01T12:00:00Z", 57 "owned_by": [ 58 { 59 "type": "sys_user", 60 "id": "owned_by" 61 } 62 ], 63 "sla_summary": { 64 "closest_to_breach_metric": "closest_to_breach_metric", 65 "org_schedule": { 66 "id": "id", 67 "status": "archived", 68 "valid_until": "2023-01-01T12:00:00Z" 69 }, 70 "remaining_time": 1, 71 "sla_tracker": { 72 "id": "id", 73 "metric_target_summaries": [ 74 { 75 "metric_definition": { 76 "id": "id" 77 }, 78 "stage": "stage", 79 "breached_at": "2023-01-01T12:00:00Z", 80 "completed_at": "2023-01-01T12:00:00Z", 81 "next_schedule_transition": "2023-01-01T12:00:00Z", 82 "target_time": "2023-01-01T12:00:00Z", 83 "warning_target_time": "2023-01-01T12:00:00Z" 84 } 85 ], 86 "created_date": "2023-01-01T12:00:00Z", 87 "modified_date": "2023-01-01T12:00:00Z" 88 }, 89 "stage": "breached", 90 "target_time": "2023-01-01T12:00:00Z" 91 }, 92 "sla_tracker": { 93 "id": "id", 94 "applies_to_type": "conversation", 95 "display_id": "display_id" 96 }, 97 "stage": { 98 "name": "name", 99 "notes": "notes", 100 "ordinal": 1, 101 "stage": { 102 "id": "id" 103 }, 104 "state": { 105 "id": "id" 106 } 107 }, 108 "tags": [ 109 { 110 "tag": { 111 "id": "id", 112 "name": "name" 113 } 114 } 115 ], 116 "title": "title" 117 } 118 }

1	curl -X POST https://api.devrev.ai/conversations.get \
2	-H "Authorization: Bearer <token>" \
3	-H "Content-Type: application/json" \
4	-d '{
5	"id": "id"
6	}'

1	{
2	"conversation": {
3	"id": "id",
4	"members": [
5	{
6	"type": "sys_user",
7	"id": "members"
8	}
9	],
10	"created_by": {
11	"type": "sys_user",
12	"id": "created_by",
13	"display_id": "created_by",
14	"display_name": "created_by",
15	"display_picture": {
16	"id": "id"
17	},
18	"email": "created_by",
19	"full_name": "created_by",
20	"state": "active"
21	},
22	"created_date": "2023-01-01T12:00:00Z",
23	"description": "description",
24	"display_id": "display_id",
25	"group": {
26	"id": "id",
27	"display_id": "display_id",
28	"member_type": "dev_user",
29	"name": "name"
30	},
31	"messages": [
32	{
33	"type": "timeline_comment",
34	"id": "messages",
35	"object": "messages",
36	"object_display_id": "messages",
37	"created_date": "2023-01-01T12:00:00Z",
38	"modified_date": "2023-01-01T12:00:00Z"
39	}
40	],
41	"metadata": {
42	"url_context": "url_context"
43	},
44	"modified_by": {
45	"type": "sys_user",
46	"id": "modified_by",
47	"display_id": "modified_by",
48	"display_name": "modified_by",
49	"display_picture": {
50	"id": "id"
51	},
52	"email": "modified_by",
53	"full_name": "modified_by",
54	"state": "active"
55	},
56	"modified_date": "2023-01-01T12:00:00Z",
57	"owned_by": [
58	{
59	"type": "sys_user",
60	"id": "owned_by"
61	}
62	],
63	"sla_summary": {
64	"closest_to_breach_metric": "closest_to_breach_metric",
65	"org_schedule": {
66	"id": "id",
67	"status": "archived",
68	"valid_until": "2023-01-01T12:00:00Z"
69	},
70	"remaining_time": 1,
71	"sla_tracker": {
72	"id": "id",
73	"metric_target_summaries": [
74	{
75	"metric_definition": {
76	"id": "id"
77	},
78	"stage": "stage",
79	"breached_at": "2023-01-01T12:00:00Z",
80	"completed_at": "2023-01-01T12:00:00Z",
81	"next_schedule_transition": "2023-01-01T12:00:00Z",
82	"target_time": "2023-01-01T12:00:00Z",
83	"warning_target_time": "2023-01-01T12:00:00Z"
84	}
85	],
86	"created_date": "2023-01-01T12:00:00Z",
87	"modified_date": "2023-01-01T12:00:00Z"
88	},
89	"stage": "breached",
90	"target_time": "2023-01-01T12:00:00Z"
91	},
92	"sla_tracker": {
93	"id": "id",
94	"applies_to_type": "conversation",
95	"display_id": "display_id"
96	},
97	"stage": {
98	"name": "name",
99	"notes": "notes",
100	"ordinal": 1,
101	"stage": {
102	"id": "id"
103	},
104	"state": {
105	"id": "id"
106	}
107	},
108	"tags": [
109	{
110	"tag": {
111	"id": "id",
112	"name": "name"
113	}
114	}
115	],
116	"title": "title"
117	}
118	}