ReferenceTroubleshooting

Troubleshoot attachment imports

Check descriptors, owner identity, file access and streaming when records arrive without their files.

Use these checks when the connector fails during attachment.

Attachments absent while records are present

Check parent IDs/mappers, attachment metadata, download permissions, signed URL expiry and stream results. A successful record import does not prove its attachment URL is readable. Test partial failure and retry without buffering the entire file in memory. See attachment extraction and attachment loading.

Related: troubleshooting index.

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