Get Conversation

GET

Gets the requested conversation’s information.

Query parameters

idstringRequiredformat: "id"

The requested conversation’s ID.

Response

The response to getting a conversation’s information.

conversationobject

GET

1 curl -G https://api.devrev.ai/conversations.get \
2      -H "Authorization: Bearer <token>" \
3      -d id=id

200Retrieved

1 {
2   "conversation": {
3     "id": "id",
4     "members": [
5       {
6         "type": "dev_user",
7         "id": "id",
8         "display_id": "display_id",
9         "display_name": "display_name",
10         "display_picture": {
11           "id": "id",
12           "display_id": "display_id",
13           "file": {
14             "type": "type",
15             "name": "name",
16             "size": 1
17           }
18         },
19         "email": "email",
20         "full_name": "full_name",
21         "state": "active"
22       },
23       {
24         "type": "dev_user",
25         "id": "id",
26         "display_id": "display_id",
27         "display_name": "display_name",
28         "display_picture": {
29           "id": "id",
30           "display_id": "display_id",
31           "file": {
32             "type": "type",
33             "name": "name",
34             "size": 1
35           }
36         },
37         "email": "email",
38         "full_name": "full_name",
39         "state": "active"
40       }
41     ],
42     "actual_close_date": "actual_close_date",
43     "channels": [
44       {
45         "id": "id",
46         "display_id": "display_id"
47       },
48       {
49         "id": "id",
50         "display_id": "display_id"
51       }
52     ],
53     "created_by": {
54       "type": "dev_user",
55       "id": "id",
56       "display_id": "display_id",
57       "display_name": "display_name",
58       "display_picture": {
59         "id": "id",
60         "display_id": "display_id",
61         "file": {}
62       },
63       "email": "email",
64       "full_name": "full_name",
65       "state": "active"
66     },
67     "created_date": "created_date",
68     "custom_fields": {},
69     "custom_schema_fragments": [
70       "custom_schema_fragments",
71       "custom_schema_fragments"
72     ],
73     "description": "description",
74     "display_id": "display_id",
75     "group": {
76       "id": "id",
77       "display_id": "display_id",
78       "member_type": "dev_user",
79       "name": "name",
80       "sync_metadata": {
81         "external_reference": "external_reference",
82         "origin_system": "origin_system"
83       }
84     },
85     "messages": [
86       {
87         "type": "timeline_change_event",
88         "id": "id",
89         "object": "object",
90         "object_display_id": "object_display_id",
91         "created_by": {
92           "type": "dev_user"
93         },
94         "created_date": "created_date",
95         "display_id": "display_id",
96         "event": {
97           "type": "annotated",
98           "created": {
99             "object": {
100               "type": "account"
101             }
102           },
103           "deleted": {
104             "object_id": "object_id"
105           },
106           "linked": {},
107           "updated": {
108             "field_deltas": [],
109             "object_type": "object_type"
110           }
111         },
112         "external_ref": "external_ref",
113         "labels": [
114           "labels",
115           "labels"
116         ],
117         "modified_by": {
118           "type": "dev_user"
119         },
120         "modified_date": "modified_date",
121         "object_type": "account",
122         "panels": [
123           "alerts",
124           "alerts"
125         ],
126         "reactions": [
127           {
128             "emoji": "emoji",
129             "reacted": true,
130             "total_users": 1
131           },
132           {
133             "emoji": "emoji",
134             "reacted": true,
135             "total_users": 1
136           }
137         ],
138         "sync_metadata": {
139           "external_reference": "external_reference",
140           "last_sync_in": {},
141           "last_sync_out": {},
142           "origin_system": "origin_system"
143         },
144         "thread": {
145           "total_replies": 1
146         },
147         "visibility": "external"
148       },
149       {
150         "type": "timeline_change_event",
151         "id": "id",
152         "object": "object",
153         "object_display_id": "object_display_id",
154         "created_by": {
155           "type": "dev_user"
156         },
157         "created_date": "created_date",
158         "display_id": "display_id",
159         "event": {
160           "type": "annotated",
161           "created": {
162             "object": {
163               "type": "account"
164             }
165           },
166           "deleted": {
167             "object_id": "object_id"
168           },
169           "linked": {},
170           "updated": {
171             "field_deltas": [],
172             "object_type": "object_type"
173           }
174         },
175         "external_ref": "external_ref",
176         "labels": [
177           "labels",
178           "labels"
179         ],
180         "modified_by": {
181           "type": "dev_user"
182         },
183         "modified_date": "modified_date",
184         "object_type": "account",
185         "panels": [
186           "alerts",
187           "alerts"
188         ],
189         "reactions": [
190           {
191             "emoji": "emoji",
192             "reacted": true,
193             "total_users": 1
194           },
195           {
196             "emoji": "emoji",
197             "reacted": true,
198             "total_users": 1
199           }
200         ],
201         "sync_metadata": {
202           "external_reference": "external_reference",
203           "last_sync_in": {},
204           "last_sync_out": {},
205           "origin_system": "origin_system"
206         },
207         "thread": {
208           "total_replies": 1
209         },
210         "visibility": "external"
211       }
212     ],
213     "metadata": {
214       "url_context": "url_context"
215     },
216     "modified_by": {
217       "type": "dev_user",
218       "id": "id",
219       "display_id": "display_id",
220       "display_name": "display_name",
221       "display_picture": {
222         "id": "id",
223         "display_id": "display_id",
224         "file": {}
225       },
226       "email": "email",
227       "full_name": "full_name",
228       "state": "active"
229     },
230     "modified_date": "modified_date",
231     "owned_by": [
232       {
233         "type": "dev_user",
234         "id": "id",
235         "display_id": "display_id",
236         "display_name": "display_name",
237         "display_picture": {
238           "id": "id",
239           "display_id": "display_id",
240           "file": {}
241         },
242         "email": "email",
243         "full_name": "full_name",
244         "state": "active"
245       },
246       {
247         "type": "dev_user",
248         "id": "id",
249         "display_id": "display_id",
250         "display_name": "display_name",
251         "display_picture": {
252           "id": "id",
253           "display_id": "display_id",
254           "file": {}
255         },
256         "email": "email",
257         "full_name": "full_name",
258         "state": "active"
259       }
260     ],
261     "sla_summary": {
262       "closest_to_breach_metric": "closest_to_breach_metric",
263       "org_schedule": {
264         "id": "id",
265         "status": "archived",
266         "display_id": "display_id",
267         "name": "name",
268         "timezone": "timezone",
269         "valid_until": "valid_until"
270       },
271       "remaining_time": 1,
272       "sla_tracker": {
273         "id": "id",
274         "metric_target_summaries": [
275           {
276             "metric_definition": {
277               "id": "id",
278               "name": "name"
279             },
280             "stage": "stage",
281             "breached_at": "breached_at",
282             "completed_at": "completed_at",
283             "completed_in": 1,
284             "in_policy": true,
285             "is_out_of_schedule": true,
286             "next_schedule_transition": "next_schedule_transition",
287             "org_schedule": {
288               "status": "archived"
289             },
290             "remaining_time": 1,
291             "status": "status",
292             "target_time": "target_time",
293             "warning_target_time": "warning_target_time"
294           },
295           {
296             "metric_definition": {
297               "id": "id",
298               "name": "name"
299             },
300             "stage": "stage",
301             "breached_at": "breached_at",
302             "completed_at": "completed_at",
303             "completed_in": 1,
304             "in_policy": true,
305             "is_out_of_schedule": true,
306             "next_schedule_transition": "next_schedule_transition",
307             "org_schedule": {
308               "status": "archived"
309             },
310             "remaining_time": 1,
311             "status": "status",
312             "target_time": "target_time",
313             "warning_target_time": "warning_target_time"
314           }
315         ],
316         "applies_to_id": "applies_to_id",
317         "applies_to_type": "conversation",
318         "created_by": {
319           "type": "dev_user"
320         },
321         "created_date": "created_date",
322         "display_id": "display_id",
323         "modified_by": {
324           "type": "dev_user"
325         },
326         "modified_date": "modified_date",
327         "removed_sla_metric_history": [
328           {
329             "metric_definition": {},
330             "removed_at": "removed_at",
331             "removed_by": {
332               "type": "dev_user"
333             }
334           },
335           {
336             "metric_definition": {},
337             "removed_at": "removed_at",
338             "removed_by": {
339               "type": "dev_user"
340             }
341           }
342         ],
343         "sla": {
344           "id": "id",
345           "name": "name",
346           "status": "archived",
347           "display_id": "display_id",
348           "sla_type": "external"
349         },
350         "sla_policy_id": "sla_policy_id",
351         "stage": "stage",
352         "status": "status"
353       },
354       "stage": "breached",
355       "target_time": "target_time"
356     },
357     "sla_tracker": {
358       "id": "id",
359       "applies_to_type": "conversation",
360       "display_id": "display_id"
361     },
362     "stage": {
363       "name": "name",
364       "notes": "notes",
365       "ordinal": 1,
366       "stage": {
367         "id": "id",
368         "display_id": "display_id",
369         "name": "name"
370       },
371       "state": {
372         "id": "id",
373         "display_id": "display_id",
374         "is_final": true,
375         "name": "name"
376       }
377     },
378     "stock_schema_fragment": "stock_schema_fragment",
379     "subtype": "subtype",
380     "sync_metadata": {
381       "external_reference": "external_reference",
382       "last_sync_in": {
383         "status": "failed",
384         "sync_date": "sync_date",
385         "sync_unit": {
386           "id": "id",
387           "display_id": "display_id",
388           "external_system_type": "adaas",
389           "is_archived": true,
390           "name": "name",
391           "sync_run": {},
392           "sync_type": "manual"
393         }
394       },
395       "last_sync_out": {
396         "status": "failed",
397         "sync_date": "sync_date",
398         "sync_unit": {
399           "id": "id",
400           "display_id": "display_id",
401           "external_system_type": "adaas",
402           "is_archived": true,
403           "name": "name",
404           "sync_run": {},
405           "sync_type": "manual"
406         }
407       },
408       "origin_system": "origin_system"
409     },
410     "tags": [
411       {
412         "tag": {
413           "id": "id",
414           "name": "name",
415           "display_id": "display_id",
416           "style_new": {
417             "color": "color"
418           }
419         },
420         "value": "value"
421       },
422       {
423         "tag": {
424           "id": "id",
425           "name": "name",
426           "display_id": "display_id",
427           "style_new": {
428             "color": "color"
429           }
430         },
431         "value": "value"
432       }
433     ],
434     "title": "title"
435   }
436 }

Get Conversation (POST)

Up Next

Built with

1	curl -G https://api.devrev.ai/conversations.get \
2	-H "Authorization: Bearer <token>" \
3	-d id=id

1	{
2	"conversation": {
3	"id": "id",
4	"members": [
5	{
6	"type": "dev_user",
7	"id": "id",
8	"display_id": "display_id",
9	"display_name": "display_name",
10	"display_picture": {
11	"id": "id",
12	"display_id": "display_id",
13	"file": {
14	"type": "type",
15	"name": "name",
16	"size": 1
17	}
18	},
19	"email": "email",
20	"full_name": "full_name",
21	"state": "active"
22	},
23	{
24	"type": "dev_user",
25	"id": "id",
26	"display_id": "display_id",
27	"display_name": "display_name",
28	"display_picture": {
29	"id": "id",
30	"display_id": "display_id",
31	"file": {
32	"type": "type",
33	"name": "name",
34	"size": 1
35	}
36	},
37	"email": "email",
38	"full_name": "full_name",
39	"state": "active"
40	}
41	],
42	"actual_close_date": "actual_close_date",
43	"channels": [
44	{
45	"id": "id",
46	"display_id": "display_id"
47	},
48	{
49	"id": "id",
50	"display_id": "display_id"
51	}
52	],
53	"created_by": {
54	"type": "dev_user",
55	"id": "id",
56	"display_id": "display_id",
57	"display_name": "display_name",
58	"display_picture": {
59	"id": "id",
60	"display_id": "display_id",
61	"file": {}
62	},
63	"email": "email",
64	"full_name": "full_name",
65	"state": "active"
66	},
67	"created_date": "created_date",
68	"custom_fields": {},
69	"custom_schema_fragments": [
70	"custom_schema_fragments",
71	"custom_schema_fragments"
72	],
73	"description": "description",
74	"display_id": "display_id",
75	"group": {
76	"id": "id",
77	"display_id": "display_id",
78	"member_type": "dev_user",
79	"name": "name",
80	"sync_metadata": {
81	"external_reference": "external_reference",
82	"origin_system": "origin_system"
83	}
84	},
85	"messages": [
86	{
87	"type": "timeline_change_event",
88	"id": "id",
89	"object": "object",
90	"object_display_id": "object_display_id",
91	"created_by": {
92	"type": "dev_user"
93	},
94	"created_date": "created_date",
95	"display_id": "display_id",
96	"event": {
97	"type": "annotated",
98	"created": {
99	"object": {
100	"type": "account"
101	}
102	},
103	"deleted": {
104	"object_id": "object_id"
105	},
106	"linked": {},
107	"updated": {
108	"field_deltas": [],
109	"object_type": "object_type"
110	}
111	},
112	"external_ref": "external_ref",
113	"labels": [
114	"labels",
115	"labels"
116	],
117	"modified_by": {
118	"type": "dev_user"
119	},
120	"modified_date": "modified_date",
121	"object_type": "account",
122	"panels": [
123	"alerts",
124	"alerts"
125	],
126	"reactions": [
127	{
128	"emoji": "emoji",
129	"reacted": true,
130	"total_users": 1
131	},
132	{
133	"emoji": "emoji",
134	"reacted": true,
135	"total_users": 1
136	}
137	],
138	"sync_metadata": {
139	"external_reference": "external_reference",
140	"last_sync_in": {},
141	"last_sync_out": {},
142	"origin_system": "origin_system"
143	},
144	"thread": {
145	"total_replies": 1
146	},
147	"visibility": "external"
148	},
149	{
150	"type": "timeline_change_event",
151	"id": "id",
152	"object": "object",
153	"object_display_id": "object_display_id",
154	"created_by": {
155	"type": "dev_user"
156	},
157	"created_date": "created_date",
158	"display_id": "display_id",
159	"event": {
160	"type": "annotated",
161	"created": {
162	"object": {
163	"type": "account"
164	}
165	},
166	"deleted": {
167	"object_id": "object_id"
168	},
169	"linked": {},
170	"updated": {
171	"field_deltas": [],
172	"object_type": "object_type"
173	}
174	},
175	"external_ref": "external_ref",
176	"labels": [
177	"labels",
178	"labels"
179	],
180	"modified_by": {
181	"type": "dev_user"
182	},
183	"modified_date": "modified_date",
184	"object_type": "account",
185	"panels": [
186	"alerts",
187	"alerts"
188	],
189	"reactions": [
190	{
191	"emoji": "emoji",
192	"reacted": true,
193	"total_users": 1
194	},
195	{
196	"emoji": "emoji",
197	"reacted": true,
198	"total_users": 1
199	}
200	],
201	"sync_metadata": {
202	"external_reference": "external_reference",
203	"last_sync_in": {},
204	"last_sync_out": {},
205	"origin_system": "origin_system"
206	},
207	"thread": {
208	"total_replies": 1
209	},
210	"visibility": "external"
211	}
212	],
213	"metadata": {
214	"url_context": "url_context"
215	},
216	"modified_by": {
217	"type": "dev_user",
218	"id": "id",
219	"display_id": "display_id",
220	"display_name": "display_name",
221	"display_picture": {
222	"id": "id",
223	"display_id": "display_id",
224	"file": {}
225	},
226	"email": "email",
227	"full_name": "full_name",
228	"state": "active"
229	},
230	"modified_date": "modified_date",
231	"owned_by": [
232	{
233	"type": "dev_user",
234	"id": "id",
235	"display_id": "display_id",
236	"display_name": "display_name",
237	"display_picture": {
238	"id": "id",
239	"display_id": "display_id",
240	"file": {}
241	},
242	"email": "email",
243	"full_name": "full_name",
244	"state": "active"
245	},
246	{
247	"type": "dev_user",
248	"id": "id",
249	"display_id": "display_id",
250	"display_name": "display_name",
251	"display_picture": {
252	"id": "id",
253	"display_id": "display_id",
254	"file": {}
255	},
256	"email": "email",
257	"full_name": "full_name",
258	"state": "active"
259	}
260	],
261	"sla_summary": {
262	"closest_to_breach_metric": "closest_to_breach_metric",
263	"org_schedule": {
264	"id": "id",
265	"status": "archived",
266	"display_id": "display_id",
267	"name": "name",
268	"timezone": "timezone",
269	"valid_until": "valid_until"
270	},
271	"remaining_time": 1,
272	"sla_tracker": {
273	"id": "id",
274	"metric_target_summaries": [
275	{
276	"metric_definition": {
277	"id": "id",
278	"name": "name"
279	},
280	"stage": "stage",
281	"breached_at": "breached_at",
282	"completed_at": "completed_at",
283	"completed_in": 1,
284	"in_policy": true,
285	"is_out_of_schedule": true,
286	"next_schedule_transition": "next_schedule_transition",
287	"org_schedule": {
288	"status": "archived"
289	},
290	"remaining_time": 1,
291	"status": "status",
292	"target_time": "target_time",
293	"warning_target_time": "warning_target_time"
294	},
295	{
296	"metric_definition": {
297	"id": "id",
298	"name": "name"
299	},
300	"stage": "stage",
301	"breached_at": "breached_at",
302	"completed_at": "completed_at",
303	"completed_in": 1,
304	"in_policy": true,
305	"is_out_of_schedule": true,
306	"next_schedule_transition": "next_schedule_transition",
307	"org_schedule": {
308	"status": "archived"
309	},
310	"remaining_time": 1,
311	"status": "status",
312	"target_time": "target_time",
313	"warning_target_time": "warning_target_time"
314	}
315	],
316	"applies_to_id": "applies_to_id",
317	"applies_to_type": "conversation",
318	"created_by": {
319	"type": "dev_user"
320	},
321	"created_date": "created_date",
322	"display_id": "display_id",
323	"modified_by": {
324	"type": "dev_user"
325	},
326	"modified_date": "modified_date",
327	"removed_sla_metric_history": [
328	{
329	"metric_definition": {},
330	"removed_at": "removed_at",
331	"removed_by": {
332	"type": "dev_user"
333	}
334	},
335	{
336	"metric_definition": {},
337	"removed_at": "removed_at",
338	"removed_by": {
339	"type": "dev_user"
340	}
341	}
342	],
343	"sla": {
344	"id": "id",
345	"name": "name",
346	"status": "archived",
347	"display_id": "display_id",
348	"sla_type": "external"
349	},
350	"sla_policy_id": "sla_policy_id",
351	"stage": "stage",
352	"status": "status"
353	},
354	"stage": "breached",
355	"target_time": "target_time"
356	},
357	"sla_tracker": {
358	"id": "id",
359	"applies_to_type": "conversation",
360	"display_id": "display_id"
361	},
362	"stage": {
363	"name": "name",
364	"notes": "notes",
365	"ordinal": 1,
366	"stage": {
367	"id": "id",
368	"display_id": "display_id",
369	"name": "name"
370	},
371	"state": {
372	"id": "id",
373	"display_id": "display_id",
374	"is_final": true,
375	"name": "name"
376	}
377	},
378	"stock_schema_fragment": "stock_schema_fragment",
379	"subtype": "subtype",
380	"sync_metadata": {
381	"external_reference": "external_reference",
382	"last_sync_in": {
383	"status": "failed",
384	"sync_date": "sync_date",
385	"sync_unit": {
386	"id": "id",
387	"display_id": "display_id",
388	"external_system_type": "adaas",
389	"is_archived": true,
390	"name": "name",
391	"sync_run": {},
392	"sync_type": "manual"
393	}
394	},
395	"last_sync_out": {
396	"status": "failed",
397	"sync_date": "sync_date",
398	"sync_unit": {
399	"id": "id",
400	"display_id": "display_id",
401	"external_system_type": "adaas",
402	"is_archived": true,
403	"name": "name",
404	"sync_run": {},
405	"sync_type": "manual"
406	}
407	},
408	"origin_system": "origin_system"
409	},
410	"tags": [
411	{
412	"tag": {
413	"id": "id",
414	"name": "name",
415	"display_id": "display_id",
416	"style_new": {
417	"color": "color"
418	}
419	},
420	"value": "value"
421	},
422	{
423	"tag": {
424	"id": "id",
425	"name": "name",
426	"display_id": "display_id",
427	"style_new": {
428	"color": "color"
429	}
430	},
431	"value": "value"
432	}
433	],
434	"title": "title"
435	}
436	}