Get Conversation

GET

Gets the requested conversation’s information.

Query parameters

idstringRequiredformat: "id"

The requested conversation’s ID.

Response

The response to getting a conversation’s information.

conversationobject

Errors

GET

1 curl -G https://api.devrev.ai/conversations.get \
2      -H "Authorization: Bearer <token>" \
3      -d id=id

200getExample

1 {
2   "conversation": {
3     "id": "foo",
4     "members": [
5       {
6         "display_id": "foo",
7         "id": "foo",
8         "display_name": "foo",
9         "display_picture": {
10           "display_id": "foo",
11           "id": "foo",
12           "file": {
13             "type": "foo",
14             "name": "foo",
15             "size": 42
16           }
17         },
18         "email": "foo",
19         "full_name": "foo",
20         "state": "active"
21       }
22     ],
23     "actual_close_date": "2023-01-01T12:00:00.000Z",
24     "channels": [
25       {
26         "id": "foo",
27         "display_id": "foo"
28       }
29     ],
30     "created_by": {
31       "display_id": "foo",
32       "id": "foo",
33       "display_name": "foo",
34       "display_picture": {
35         "display_id": "foo",
36         "id": "foo",
37         "file": {
38           "type": "foo",
39           "name": "foo",
40           "size": 42
41         }
42       },
43       "email": "foo",
44       "full_name": "foo",
45       "state": "active"
46     },
47     "created_date": "2023-01-01T12:00:00.000Z",
48     "custom_fields": {},
49     "custom_schema_fragments": [
50       "foo"
51     ],
52     "description": "foo",
53     "display_id": "foo",
54     "group": {
55       "id": "foo",
56       "display_id": "foo",
57       "member_type": "dev_user",
58       "name": "foo",
59       "sync_metadata": {
60         "external_reference": "foo",
61         "origin_system": "foo"
62       }
63     },
64     "messages": [
65       {
66         "created_by": {
67           "display_id": "foo",
68           "id": "foo",
69           "display_name": "foo",
70           "display_picture": {},
71           "email": "foo",
72           "full_name": "foo",
73           "state": "active"
74         },
75         "created_date": "2023-01-01T12:00:00.000Z",
76         "display_id": "foo",
77         "id": "foo",
78         "modified_by": {
79           "display_id": "foo",
80           "id": "foo",
81           "display_name": "foo",
82           "display_picture": {},
83           "email": "foo",
84           "full_name": "foo",
85           "state": "active"
86         },
87         "modified_date": "2023-01-01T12:00:00.000Z",
88         "external_ref": "foo",
89         "labels": [
90           "foo"
91         ],
92         "object": "foo",
93         "object_display_id": "foo",
94         "object_type": "account",
95         "panels": [
96           "alerts"
97         ],
98         "reactions": [
99           {
100             "emoji": "foo",
101             "reacted": true,
102             "total_users": 42
103           }
104         ],
105         "sync_metadata": {
106           "external_reference": "foo",
107           "last_sync_in": {
108             "status": "failed",
109             "sync_date": "2023-01-01T12:00:00.000Z",
110             "sync_unit": {
111               "display_id": "foo",
112               "id": "foo",
113               "external_system_type": "adaas",
114               "is_archived": true,
115               "name": "foo",
116               "sync_run": {},
117               "sync_type": "manual"
118             }
119           },
120           "last_sync_out": {
121             "status": "failed",
122             "sync_date": "2023-01-01T12:00:00.000Z",
123             "sync_unit": {
124               "display_id": "foo",
125               "id": "foo",
126               "external_system_type": "adaas",
127               "is_archived": true,
128               "name": "foo",
129               "sync_run": {},
130               "sync_type": "manual"
131             }
132           },
133           "origin_system": "foo"
134         },
135         "thread": {
136           "total_replies": 42
137         },
138         "visibility": "external",
139         "event": {
140           "type": "annotated",
141           "created": {
142             "object": {}
143           },
144           "deleted": {
145             "object_id": "foo"
146           },
147           "linked": {
148             "link": {
149               "display_id": "foo",
150               "id": "foo",
151               "link_type": "custom_link",
152               "source": {},
153               "target": {}
154             }
155           },
156           "updated": {
157             "field_deltas": [
158               {
159                 "field_descriptor": {},
160                 "name": "foo",
161                 "new_value": {},
162                 "old_value": {}
163               }
164             ],
165             "object_type": "foo"
166           }
167         }
168       }
169     ],
170     "metadata": {
171       "url_context": "foo"
172     },
173     "modified_by": {
174       "display_id": "foo",
175       "id": "foo",
176       "display_name": "foo",
177       "display_picture": {
178         "display_id": "foo",
179         "id": "foo",
180         "file": {
181           "type": "foo",
182           "name": "foo",
183           "size": 42
184         }
185       },
186       "email": "foo",
187       "full_name": "foo",
188       "state": "active"
189     },
190     "modified_date": "2023-01-01T12:00:00.000Z",
191     "owned_by": [
192       {
193         "display_id": "foo",
194         "id": "foo",
195         "display_name": "foo",
196         "display_picture": {
197           "display_id": "foo",
198           "id": "foo",
199           "file": {
200             "type": "foo",
201             "name": "foo",
202             "size": 42
203           }
204         },
205         "email": "foo",
206         "full_name": "foo",
207         "state": "active"
208       }
209     ],
210     "sla_summary": {
211       "closest_to_breach_metric": "foo",
212       "org_schedule": {
213         "id": "foo",
214         "status": "archived",
215         "display_id": "foo",
216         "name": "foo",
217         "timezone": "foo",
218         "valid_until": "2023-01-01T12:00:00.000Z"
219       },
220       "remaining_time": 42,
221       "sla_tracker": {
222         "id": "foo",
223         "metric_target_summaries": [
224           {
225             "metric_definition": {
226               "id": "foo",
227               "display_id": "foo",
228               "name": "foo"
229             },
230             "stage": "foo",
231             "breached_at": "2023-01-01T12:00:00.000Z",
232             "completed_at": "2023-01-01T12:00:00.000Z",
233             "completed_in": 42,
234             "in_policy": true,
235             "is_out_of_schedule": true,
236             "next_schedule_transition": "2023-01-01T12:00:00.000Z",
237             "org_schedule": {
238               "id": "foo",
239               "status": "archived",
240               "display_id": "foo",
241               "name": "foo",
242               "timezone": "foo",
243               "valid_until": "2023-01-01T12:00:00.000Z"
244             },
245             "remaining_time": 42,
246             "status": "foo",
247             "target_time": "2023-01-01T12:00:00.000Z",
248             "warning_target_time": "2023-01-01T12:00:00.000Z"
249           }
250         ],
251         "applies_to_id": "foo",
252         "applies_to_type": "conversation",
253         "created_by": {
254           "display_id": "foo",
255           "id": "foo",
256           "display_name": "foo",
257           "display_picture": {
258             "display_id": "foo",
259             "id": "foo",
260             "file": {}
261           },
262           "email": "foo",
263           "full_name": "foo",
264           "state": "active"
265         },
266         "created_date": "2023-01-01T12:00:00.000Z",
267         "display_id": "foo",
268         "modified_by": {
269           "display_id": "foo",
270           "id": "foo",
271           "display_name": "foo",
272           "display_picture": {
273             "display_id": "foo",
274             "id": "foo",
275             "file": {}
276           },
277           "email": "foo",
278           "full_name": "foo",
279           "state": "active"
280         },
281         "modified_date": "2023-01-01T12:00:00.000Z",
282         "removed_sla_metric_history": [
283           {
284             "metric_definition": {
285               "id": "foo",
286               "display_id": "foo",
287               "name": "foo"
288             },
289             "removed_at": "2023-01-01T12:00:00.000Z",
290             "removed_by": {
291               "display_id": "foo",
292               "id": "foo",
293               "display_name": "foo",
294               "display_picture": {},
295               "email": "foo",
296               "full_name": "foo",
297               "state": "active"
298             }
299           }
300         ],
301         "sla": {
302           "id": "foo",
303           "name": "foo",
304           "status": "archived",
305           "display_id": "foo",
306           "sla_type": "external"
307         },
308         "sla_policy_id": "foo",
309         "stage": "foo",
310         "status": "foo"
311       },
312       "stage": "breached",
313       "target_time": "2023-01-01T12:00:00.000Z"
314     },
315     "sla_tracker": {
316       "id": "foo",
317       "applies_to_type": "conversation",
318       "display_id": "foo"
319     },
320     "stage": {
321       "name": "foo",
322       "notes": "foo",
323       "ordinal": 42,
324       "stage": {
325         "id": "foo",
326         "display_id": "foo",
327         "name": "foo"
328       },
329       "state": {
330         "id": "foo",
331         "display_id": "foo",
332         "is_final": true,
333         "name": "foo"
334       }
335     },
336     "stock_schema_fragment": "don:core:dvrv-us-1:devo/example:custom_type_fragment/custom-type-fragment-id",
337     "subtype": "foo",
338     "sync_metadata": {
339       "external_reference": "foo",
340       "last_sync_in": {
341         "status": "failed",
342         "sync_date": "2023-01-01T12:00:00.000Z",
343         "sync_unit": {
344           "id": "foo",
345           "display_id": "foo",
346           "external_system_type": "adaas",
347           "is_archived": true,
348           "name": "foo",
349           "sync_run": {
350             "mode": "initial",
351             "progress": {
352               "state": "completed"
353             }
354           },
355           "sync_type": "manual"
356         }
357       },
358       "last_sync_out": {
359         "status": "failed",
360         "sync_date": "2023-01-01T12:00:00.000Z",
361         "sync_unit": {
362           "id": "foo",
363           "display_id": "foo",
364           "external_system_type": "adaas",
365           "is_archived": true,
366           "name": "foo",
367           "sync_run": {
368             "mode": "initial",
369             "progress": {
370               "state": "completed"
371             }
372           },
373           "sync_type": "manual"
374         }
375       },
376       "origin_system": "foo"
377     },
378     "tags": [
379       {
380         "tag": {
381           "id": "foo",
382           "name": "foo",
383           "display_id": "foo",
384           "style_new": {
385             "color": "foo"
386           }
387         },
388         "value": "foo"
389       }
390     ],
391     "title": "foo"
392   }
393 }

Get Conversation (POST)

Up Next

Built with

1	curl -G https://api.devrev.ai/conversations.get \
2	-H "Authorization: Bearer <token>" \
3	-d id=id

1	{
2	"conversation": {
3	"id": "foo",
4	"members": [
5	{
6	"display_id": "foo",
7	"id": "foo",
8	"display_name": "foo",
9	"display_picture": {
10	"display_id": "foo",
11	"id": "foo",
12	"file": {
13	"type": "foo",
14	"name": "foo",
15	"size": 42
16	}
17	},
18	"email": "foo",
19	"full_name": "foo",
20	"state": "active"
21	}
22	],
23	"actual_close_date": "2023-01-01T12:00:00.000Z",
24	"channels": [
25	{
26	"id": "foo",
27	"display_id": "foo"
28	}
29	],
30	"created_by": {
31	"display_id": "foo",
32	"id": "foo",
33	"display_name": "foo",
34	"display_picture": {
35	"display_id": "foo",
36	"id": "foo",
37	"file": {
38	"type": "foo",
39	"name": "foo",
40	"size": 42
41	}
42	},
43	"email": "foo",
44	"full_name": "foo",
45	"state": "active"
46	},
47	"created_date": "2023-01-01T12:00:00.000Z",
48	"custom_fields": {},
49	"custom_schema_fragments": [
50	"foo"
51	],
52	"description": "foo",
53	"display_id": "foo",
54	"group": {
55	"id": "foo",
56	"display_id": "foo",
57	"member_type": "dev_user",
58	"name": "foo",
59	"sync_metadata": {
60	"external_reference": "foo",
61	"origin_system": "foo"
62	}
63	},
64	"messages": [
65	{
66	"created_by": {
67	"display_id": "foo",
68	"id": "foo",
69	"display_name": "foo",
70	"display_picture": {},
71	"email": "foo",
72	"full_name": "foo",
73	"state": "active"
74	},
75	"created_date": "2023-01-01T12:00:00.000Z",
76	"display_id": "foo",
77	"id": "foo",
78	"modified_by": {
79	"display_id": "foo",
80	"id": "foo",
81	"display_name": "foo",
82	"display_picture": {},
83	"email": "foo",
84	"full_name": "foo",
85	"state": "active"
86	},
87	"modified_date": "2023-01-01T12:00:00.000Z",
88	"external_ref": "foo",
89	"labels": [
90	"foo"
91	],
92	"object": "foo",
93	"object_display_id": "foo",
94	"object_type": "account",
95	"panels": [
96	"alerts"
97	],
98	"reactions": [
99	{
100	"emoji": "foo",
101	"reacted": true,
102	"total_users": 42
103	}
104	],
105	"sync_metadata": {
106	"external_reference": "foo",
107	"last_sync_in": {
108	"status": "failed",
109	"sync_date": "2023-01-01T12:00:00.000Z",
110	"sync_unit": {
111	"display_id": "foo",
112	"id": "foo",
113	"external_system_type": "adaas",
114	"is_archived": true,
115	"name": "foo",
116	"sync_run": {},
117	"sync_type": "manual"
118	}
119	},
120	"last_sync_out": {
121	"status": "failed",
122	"sync_date": "2023-01-01T12:00:00.000Z",
123	"sync_unit": {
124	"display_id": "foo",
125	"id": "foo",
126	"external_system_type": "adaas",
127	"is_archived": true,
128	"name": "foo",
129	"sync_run": {},
130	"sync_type": "manual"
131	}
132	},
133	"origin_system": "foo"
134	},
135	"thread": {
136	"total_replies": 42
137	},
138	"visibility": "external",
139	"event": {
140	"type": "annotated",
141	"created": {
142	"object": {}
143	},
144	"deleted": {
145	"object_id": "foo"
146	},
147	"linked": {
148	"link": {
149	"display_id": "foo",
150	"id": "foo",
151	"link_type": "custom_link",
152	"source": {},
153	"target": {}
154	}
155	},
156	"updated": {
157	"field_deltas": [
158	{
159	"field_descriptor": {},
160	"name": "foo",
161	"new_value": {},
162	"old_value": {}
163	}
164	],
165	"object_type": "foo"
166	}
167	}
168	}
169	],
170	"metadata": {
171	"url_context": "foo"
172	},
173	"modified_by": {
174	"display_id": "foo",
175	"id": "foo",
176	"display_name": "foo",
177	"display_picture": {
178	"display_id": "foo",
179	"id": "foo",
180	"file": {
181	"type": "foo",
182	"name": "foo",
183	"size": 42
184	}
185	},
186	"email": "foo",
187	"full_name": "foo",
188	"state": "active"
189	},
190	"modified_date": "2023-01-01T12:00:00.000Z",
191	"owned_by": [
192	{
193	"display_id": "foo",
194	"id": "foo",
195	"display_name": "foo",
196	"display_picture": {
197	"display_id": "foo",
198	"id": "foo",
199	"file": {
200	"type": "foo",
201	"name": "foo",
202	"size": 42
203	}
204	},
205	"email": "foo",
206	"full_name": "foo",
207	"state": "active"
208	}
209	],
210	"sla_summary": {
211	"closest_to_breach_metric": "foo",
212	"org_schedule": {
213	"id": "foo",
214	"status": "archived",
215	"display_id": "foo",
216	"name": "foo",
217	"timezone": "foo",
218	"valid_until": "2023-01-01T12:00:00.000Z"
219	},
220	"remaining_time": 42,
221	"sla_tracker": {
222	"id": "foo",
223	"metric_target_summaries": [
224	{
225	"metric_definition": {
226	"id": "foo",
227	"display_id": "foo",
228	"name": "foo"
229	},
230	"stage": "foo",
231	"breached_at": "2023-01-01T12:00:00.000Z",
232	"completed_at": "2023-01-01T12:00:00.000Z",
233	"completed_in": 42,
234	"in_policy": true,
235	"is_out_of_schedule": true,
236	"next_schedule_transition": "2023-01-01T12:00:00.000Z",
237	"org_schedule": {
238	"id": "foo",
239	"status": "archived",
240	"display_id": "foo",
241	"name": "foo",
242	"timezone": "foo",
243	"valid_until": "2023-01-01T12:00:00.000Z"
244	},
245	"remaining_time": 42,
246	"status": "foo",
247	"target_time": "2023-01-01T12:00:00.000Z",
248	"warning_target_time": "2023-01-01T12:00:00.000Z"
249	}
250	],
251	"applies_to_id": "foo",
252	"applies_to_type": "conversation",
253	"created_by": {
254	"display_id": "foo",
255	"id": "foo",
256	"display_name": "foo",
257	"display_picture": {
258	"display_id": "foo",
259	"id": "foo",
260	"file": {}
261	},
262	"email": "foo",
263	"full_name": "foo",
264	"state": "active"
265	},
266	"created_date": "2023-01-01T12:00:00.000Z",
267	"display_id": "foo",
268	"modified_by": {
269	"display_id": "foo",
270	"id": "foo",
271	"display_name": "foo",
272	"display_picture": {
273	"display_id": "foo",
274	"id": "foo",
275	"file": {}
276	},
277	"email": "foo",
278	"full_name": "foo",
279	"state": "active"
280	},
281	"modified_date": "2023-01-01T12:00:00.000Z",
282	"removed_sla_metric_history": [
283	{
284	"metric_definition": {
285	"id": "foo",
286	"display_id": "foo",
287	"name": "foo"
288	},
289	"removed_at": "2023-01-01T12:00:00.000Z",
290	"removed_by": {
291	"display_id": "foo",
292	"id": "foo",
293	"display_name": "foo",
294	"display_picture": {},
295	"email": "foo",
296	"full_name": "foo",
297	"state": "active"
298	}
299	}
300	],
301	"sla": {
302	"id": "foo",
303	"name": "foo",
304	"status": "archived",
305	"display_id": "foo",
306	"sla_type": "external"
307	},
308	"sla_policy_id": "foo",
309	"stage": "foo",
310	"status": "foo"
311	},
312	"stage": "breached",
313	"target_time": "2023-01-01T12:00:00.000Z"
314	},
315	"sla_tracker": {
316	"id": "foo",
317	"applies_to_type": "conversation",
318	"display_id": "foo"
319	},
320	"stage": {
321	"name": "foo",
322	"notes": "foo",
323	"ordinal": 42,
324	"stage": {
325	"id": "foo",
326	"display_id": "foo",
327	"name": "foo"
328	},
329	"state": {
330	"id": "foo",
331	"display_id": "foo",
332	"is_final": true,
333	"name": "foo"
334	}
335	},
336	"stock_schema_fragment": "don:core:dvrv-us-1:devo/example:custom_type_fragment/custom-type-fragment-id",
337	"subtype": "foo",
338	"sync_metadata": {
339	"external_reference": "foo",
340	"last_sync_in": {
341	"status": "failed",
342	"sync_date": "2023-01-01T12:00:00.000Z",
343	"sync_unit": {
344	"id": "foo",
345	"display_id": "foo",
346	"external_system_type": "adaas",
347	"is_archived": true,
348	"name": "foo",
349	"sync_run": {
350	"mode": "initial",
351	"progress": {
352	"state": "completed"
353	}
354	},
355	"sync_type": "manual"
356	}
357	},
358	"last_sync_out": {
359	"status": "failed",
360	"sync_date": "2023-01-01T12:00:00.000Z",
361	"sync_unit": {
362	"id": "foo",
363	"display_id": "foo",
364	"external_system_type": "adaas",
365	"is_archived": true,
366	"name": "foo",
367	"sync_run": {
368	"mode": "initial",
369	"progress": {
370	"state": "completed"
371	}
372	},
373	"sync_type": "manual"
374	}
375	},
376	"origin_system": "foo"
377	},
378	"tags": [
379	{
380	"tag": {
381	"id": "foo",
382	"name": "foo",
383	"display_id": "foo",
384	"style_new": {
385	"color": "foo"
386	}
387	},
388	"value": "foo"
389	}
390	],
391	"title": "foo"
392	}
393	}