List Works

GET

Lists a collection of work items.

Query parameters

applies_to_partlist of stringsOptional

Filters for work belonging to any of the provided parts.

created_bylist of stringsOptional

Filters for work created by any of these users.

cursorstringOptionalformat: "text"

The cursor to resume iteration from. If not provided, then iteration starts from the beginning.

custom_fieldsobjectOptional

Filters for custom fields.

issue.accountslist of stringsOptional

Filters for issues with any of the provided accounts.

issue.prioritylist of enumsOptional

Filters for issues with any of the provided priorities.

Allowed values: p0p1p2p3

issue.priority_v2list of longsOptional

Filters for issues with any of the provided priority enum ids.

issue.rev_orgslist of stringsOptional

Filters for issues with any of the provided Rev organizations.

issue.sla_summary.stagelist of enumsOptional

Filters for records with any of the provided SLA stages.

Allowed values: breachedcompletedpausedrunningwarning

issue.sprintlist of stringsOptional

Filters for issues with any of the sprint.

issue.subtypelist of stringsOptional

Filters for issues with any of the provided subtypes.

limitintegerOptional

The maximum number of works to return. The default is ‘50’.

modeenumOptional

The iteration mode to use, otherwise if not set, then “after” is used.

Allowed values: afterbefore

modified_bylist of stringsOptional

Filters for work modified by any of these users.

opportunity.accountlist of stringsOptional

Filters for opportunities belonging to any of the provided accounts.

opportunity.contactslist of stringsOptional

Filters for opportunities with any of the provided contacts.

opportunity.forecast_category_v2list of longsOptional

Filters for opportunities with any of the provided forecast category enum IDs.

opportunity.subtypelist of stringsOptional

Filters for opportunity with any of the provided subtypes.

owned_bylist of stringsOptional

Filters for work owned by any of these users.

reported_bylist of stringsOptional

Filters for work reported by any of these users.

sort_bylist of stringsOptional

Fields to sort the works by and the direction to sort them.

stage.namelist of stringsOptional

Filters for records in the provided stage(s) by name.

staged_info.is_stagedbooleanOptional

Filters for issues that are staged.

statelist of stringsOptional

Filters for work with any of the provided states.

sync_metadata.external_referencelist of stringsOptional

Filters for issues with this specific external reference.

sync_metadata.last_sync_in.statuslist of enumsOptional

Filters for works with selected sync statuses.

Allowed values: failedmodifiedstagedsucceeded

sync_metadata.last_sync_in.sync_historylist of stringsOptional

Filters for works modified with selected sync history.

sync_metadata.last_sync_in.sync_unitlist of stringsOptional

Filters for works modified with selected sync units.

sync_metadata.last_sync_out.statuslist of enumsOptional

Filters for works with selected sync statuses.

Allowed values: failedmodifiedsucceeded

sync_metadata.last_sync_out.sync_historylist of stringsOptional

Filters for works modified with selected sync history.

sync_metadata.last_sync_out.sync_unitlist of stringsOptional

Filters for works modified with selected sync units.

sync_metadata.origin_systemlist of stringsOptional

Filters for issues synced from this specific origin system.

tagslist of stringsOptional

Filters for work with any of the provided tags.

ticket.brandlist of stringsOptional

Filters for tickets that are associated with any of the brands.

ticket.channelslist of enumsOptional

Filters for tickets with any of the provided channels.

Allowed values: emailplugslacktwiliotwilio_sms

ticket.channels_v2list of stringsOptional

Filters for tickets that are associated with any of the channels.

ticket.grouplist of stringsOptional

Filters for tickets belonging to specific groups.

ticket.is_frozenbooleanOptional

Filters for frozen tickets.

ticket.is_spambooleanOptional

Filters for tickets that are spam.

ticket.needs_responsebooleanOptional

Filters for tickets that need response.

ticket.rev_orglist of stringsOptional

Filters for tickets that are associated with any of the provided Rev organizations.

ticket.severitylist of enumsOptional

Filters for tickets with any of the provided severities.

Allowed values: blockerhighlowmedium

ticket.sla_summary.stagelist of enumsOptional

Filters for records with any of the provided SLA stages.

Allowed values: breachedcompletedpausedrunningwarning

ticket.source_channellist of stringsOptional

Filters for tickets with any of the provided source channels.

ticket.source_channel_v2list of stringsOptional

Filters for tickets that are associated with any of the source channels.

ticket.subtypelist of stringsOptional

Filters for tickets with any of the provided subtypes.

typelist of enumsOptional

Filters for work of the provided types.

Allowed values: issueopportunitytaskticket

Response

Success.

workslist of objects

The list of works.

next_cursorstringOptionalformat: "text"

The cursor used to iterate subsequent results in accordance to the sort order. If not set, then no later elements exist.

prev_cursorstringOptionalformat: "text"

The cursor used to iterate preceding results in accordance to the sort order. If not set, then no prior elements exist.

Errors

GET

1 curl https://api.devrev.ai/works.list \
2      -H "Authorization: Bearer <token>"

200listExample

1 {
2   "works": [
3     {
4       "created_by": {
5         "display_id": "foo",
6         "id": "foo",
7         "display_name": "foo",
8         "display_picture": {
9           "display_id": "foo",
10           "id": "foo",
11           "file": {}
12         },
13         "email": "foo",
14         "full_name": "foo",
15         "state": "active"
16       },
17       "created_date": "2023-01-01T12:00:00.000Z",
18       "display_id": "foo",
19       "id": "foo",
20       "modified_by": {
21         "display_id": "foo",
22         "id": "foo",
23         "display_name": "foo",
24         "display_picture": {
25           "display_id": "foo",
26           "id": "foo",
27           "file": {}
28         },
29         "email": "foo",
30         "full_name": "foo",
31         "state": "active"
32       },
33       "modified_date": "2023-01-01T12:00:00.000Z",
34       "actual_close_date": "2023-01-01T12:00:00.000Z",
35       "applies_to_part": {
36         "display_id": "foo",
37         "id": "foo",
38         "name": "foo",
39         "owned_by": [
40           {}
41         ],
42         "sync_metadata": {
43           "external_reference": "foo",
44           "origin_system": "foo"
45         }
46       },
47       "artifacts": [
48         {
49           "display_id": "foo",
50           "id": "foo",
51           "file": {
52             "type": "foo",
53             "name": "foo",
54             "size": 42
55           }
56         }
57       ],
58       "body": "foo",
59       "custom_fields": {},
60       "custom_schema_fragments": [
61         "foo"
62       ],
63       "owned_by": [
64         {
65           "display_id": "foo",
66           "id": "foo",
67           "display_name": "foo",
68           "display_picture": {},
69           "email": "foo",
70           "full_name": "foo",
71           "state": "active"
72         }
73       ],
74       "reported_by": [
75         {
76           "display_id": "foo",
77           "id": "foo",
78           "display_name": "foo",
79           "display_picture": {},
80           "email": "foo",
81           "full_name": "foo",
82           "state": "active"
83         }
84       ],
85       "stage": {
86         "name": "foo",
87         "notes": "foo",
88         "ordinal": 42,
89         "stage": {
90           "display_id": "foo",
91           "id": "foo",
92           "name": "foo"
93         },
94         "state": {
95           "display_id": "foo",
96           "id": "foo",
97           "is_final": true,
98           "name": "foo"
99         }
100       },
101       "stock_schema_fragment": "don:core:dvrv-us-1:devo/example:custom_type_fragment/custom-type-fragment-id",
102       "subtype": "foo",
103       "sync_metadata": {
104         "external_reference": "foo",
105         "last_sync_in": {
106           "status": "failed",
107           "sync_date": "2023-01-01T12:00:00.000Z",
108           "sync_unit": {
109             "display_id": "foo",
110             "id": "foo",
111             "external_system_type": "adaas",
112             "is_archived": true,
113             "name": "foo",
114             "sync_run": {
115               "mode": "initial",
116               "progress": {
117                 "state": "completed"
118               }
119             },
120             "sync_type": "manual"
121           }
122         },
123         "last_sync_out": {
124           "status": "failed",
125           "sync_date": "2023-01-01T12:00:00.000Z",
126           "sync_unit": {
127             "display_id": "foo",
128             "id": "foo",
129             "external_system_type": "adaas",
130             "is_archived": true,
131             "name": "foo",
132             "sync_run": {
133               "mode": "initial",
134               "progress": {
135                 "state": "completed"
136               }
137             },
138             "sync_type": "manual"
139           }
140         },
141         "origin_system": "foo"
142       },
143       "tags": [
144         {
145           "tag": {
146             "display_id": "foo",
147             "id": "foo",
148             "name": "foo",
149             "style_new": {
150               "color": "foo"
151             }
152           },
153           "value": "foo"
154         }
155       ],
156       "target_close_date": "2023-01-01T12:00:00.000Z",
157       "title": "foo",
158       "actual_start_date": "2023-01-01T12:00:00.000Z",
159       "developed_with": [
160         {
161           "display_id": "foo",
162           "id": "foo",
163           "name": "foo",
164           "owned_by": [
165             {}
166           ],
167           "sync_metadata": {
168             "external_reference": "foo",
169             "origin_system": "foo"
170           }
171         }
172       ],
173       "priority": "p0",
174       "priority_v2": {
175         "id": 42,
176         "label": "foo",
177         "ordinal": 42,
178         "value": null
179       },
180       "sla_summary": {
181         "closest_to_breach_metric": "foo",
182         "org_schedule": {
183           "display_id": "foo",
184           "id": "foo",
185           "name": "foo",
186           "status": "archived",
187           "timezone": "foo",
188           "valid_until": "2023-01-01T12:00:00.000Z"
189         },
190         "remaining_time": 42,
191         "sla_tracker": {
192           "created_by": {
193             "display_id": "foo",
194             "id": "foo",
195             "display_name": "foo",
196             "display_picture": {},
197             "email": "foo",
198             "full_name": "foo",
199             "state": "active"
200           },
201           "created_date": "2023-01-01T12:00:00.000Z",
202           "display_id": "foo",
203           "id": "foo",
204           "modified_by": {
205             "display_id": "foo",
206             "id": "foo",
207             "display_name": "foo",
208             "display_picture": {},
209             "email": "foo",
210             "full_name": "foo",
211             "state": "active"
212           },
213           "modified_date": "2023-01-01T12:00:00.000Z",
214           "applies_to_id": "foo",
215           "applies_to_type": "conversation",
216           "metric_target_summaries": [
217             {
218               "breached_at": "2023-01-01T12:00:00.000Z",
219               "completed_at": "2023-01-01T12:00:00.000Z",
220               "completed_in": 42,
221               "in_policy": true,
222               "is_out_of_schedule": true,
223               "metric_definition": {
224                 "display_id": "foo",
225                 "id": "foo",
226                 "name": "foo"
227               },
228               "next_schedule_transition": "2023-01-01T12:00:00.000Z",
229               "org_schedule": {
230                 "display_id": "foo",
231                 "id": "foo",
232                 "name": "foo",
233                 "status": "archived",
234                 "timezone": "foo",
235                 "valid_until": "2023-01-01T12:00:00.000Z"
236               },
237               "remaining_time": 42,
238               "stage": "foo",
239               "status": "foo",
240               "target_time": "2023-01-01T12:00:00.000Z",
241               "warning_target_time": "2023-01-01T12:00:00.000Z"
242             }
243           ],
244           "removed_sla_metric_history": [
245             {
246               "metric_definition": {
247                 "display_id": "foo",
248                 "id": "foo",
249                 "name": "foo"
250               },
251               "removed_at": "2023-01-01T12:00:00.000Z",
252               "removed_by": {}
253             }
254           ],
255           "sla": {
256             "display_id": "foo",
257             "id": "foo",
258             "name": "foo",
259             "sla_type": "external",
260             "status": "archived"
261           },
262           "sla_policy_id": "foo",
263           "stage": "foo",
264           "status": "foo"
265         },
266         "stage": "breached",
267         "target_time": "2023-01-01T12:00:00.000Z"
268       },
269       "sla_tracker": {
270         "display_id": "foo",
271         "id": "foo",
272         "applies_to_type": "conversation"
273       },
274       "sprint": {
275         "type": "curated",
276         "end_date": "2023-01-01T12:00:00.000Z",
277         "id": "foo",
278         "name": "foo",
279         "start_date": "2023-01-01T12:00:00.000Z",
280         "state": "active"
281       },
282       "target_start_date": "2023-01-01T12:00:00.000Z"
283     }
284   ],
285   "next_cursor": "foo",
286   "prev_cursor": "foo"
287 }

List Works (POST)

Up Next

Built with

1	curl https://api.devrev.ai/works.list \
2	-H "Authorization: Bearer <token>"

1	{
2	"works": [
3	{
4	"created_by": {
5	"display_id": "foo",
6	"id": "foo",
7	"display_name": "foo",
8	"display_picture": {
9	"display_id": "foo",
10	"id": "foo",
11	"file": {}
12	},
13	"email": "foo",
14	"full_name": "foo",
15	"state": "active"
16	},
17	"created_date": "2023-01-01T12:00:00.000Z",
18	"display_id": "foo",
19	"id": "foo",
20	"modified_by": {
21	"display_id": "foo",
22	"id": "foo",
23	"display_name": "foo",
24	"display_picture": {
25	"display_id": "foo",
26	"id": "foo",
27	"file": {}
28	},
29	"email": "foo",
30	"full_name": "foo",
31	"state": "active"
32	},
33	"modified_date": "2023-01-01T12:00:00.000Z",
34	"actual_close_date": "2023-01-01T12:00:00.000Z",
35	"applies_to_part": {
36	"display_id": "foo",
37	"id": "foo",
38	"name": "foo",
39	"owned_by": [
40	{}
41	],
42	"sync_metadata": {
43	"external_reference": "foo",
44	"origin_system": "foo"
45	}
46	},
47	"artifacts": [
48	{
49	"display_id": "foo",
50	"id": "foo",
51	"file": {
52	"type": "foo",
53	"name": "foo",
54	"size": 42
55	}
56	}
57	],
58	"body": "foo",
59	"custom_fields": {},
60	"custom_schema_fragments": [
61	"foo"
62	],
63	"owned_by": [
64	{
65	"display_id": "foo",
66	"id": "foo",
67	"display_name": "foo",
68	"display_picture": {},
69	"email": "foo",
70	"full_name": "foo",
71	"state": "active"
72	}
73	],
74	"reported_by": [
75	{
76	"display_id": "foo",
77	"id": "foo",
78	"display_name": "foo",
79	"display_picture": {},
80	"email": "foo",
81	"full_name": "foo",
82	"state": "active"
83	}
84	],
85	"stage": {
86	"name": "foo",
87	"notes": "foo",
88	"ordinal": 42,
89	"stage": {
90	"display_id": "foo",
91	"id": "foo",
92	"name": "foo"
93	},
94	"state": {
95	"display_id": "foo",
96	"id": "foo",
97	"is_final": true,
98	"name": "foo"
99	}
100	},
101	"stock_schema_fragment": "don:core:dvrv-us-1:devo/example:custom_type_fragment/custom-type-fragment-id",
102	"subtype": "foo",
103	"sync_metadata": {
104	"external_reference": "foo",
105	"last_sync_in": {
106	"status": "failed",
107	"sync_date": "2023-01-01T12:00:00.000Z",
108	"sync_unit": {
109	"display_id": "foo",
110	"id": "foo",
111	"external_system_type": "adaas",
112	"is_archived": true,
113	"name": "foo",
114	"sync_run": {
115	"mode": "initial",
116	"progress": {
117	"state": "completed"
118	}
119	},
120	"sync_type": "manual"
121	}
122	},
123	"last_sync_out": {
124	"status": "failed",
125	"sync_date": "2023-01-01T12:00:00.000Z",
126	"sync_unit": {
127	"display_id": "foo",
128	"id": "foo",
129	"external_system_type": "adaas",
130	"is_archived": true,
131	"name": "foo",
132	"sync_run": {
133	"mode": "initial",
134	"progress": {
135	"state": "completed"
136	}
137	},
138	"sync_type": "manual"
139	}
140	},
141	"origin_system": "foo"
142	},
143	"tags": [
144	{
145	"tag": {
146	"display_id": "foo",
147	"id": "foo",
148	"name": "foo",
149	"style_new": {
150	"color": "foo"
151	}
152	},
153	"value": "foo"
154	}
155	],
156	"target_close_date": "2023-01-01T12:00:00.000Z",
157	"title": "foo",
158	"actual_start_date": "2023-01-01T12:00:00.000Z",
159	"developed_with": [
160	{
161	"display_id": "foo",
162	"id": "foo",
163	"name": "foo",
164	"owned_by": [
165	{}
166	],
167	"sync_metadata": {
168	"external_reference": "foo",
169	"origin_system": "foo"
170	}
171	}
172	],
173	"priority": "p0",
174	"priority_v2": {
175	"id": 42,
176	"label": "foo",
177	"ordinal": 42,
178	"value": null
179	},
180	"sla_summary": {
181	"closest_to_breach_metric": "foo",
182	"org_schedule": {
183	"display_id": "foo",
184	"id": "foo",
185	"name": "foo",
186	"status": "archived",
187	"timezone": "foo",
188	"valid_until": "2023-01-01T12:00:00.000Z"
189	},
190	"remaining_time": 42,
191	"sla_tracker": {
192	"created_by": {
193	"display_id": "foo",
194	"id": "foo",
195	"display_name": "foo",
196	"display_picture": {},
197	"email": "foo",
198	"full_name": "foo",
199	"state": "active"
200	},
201	"created_date": "2023-01-01T12:00:00.000Z",
202	"display_id": "foo",
203	"id": "foo",
204	"modified_by": {
205	"display_id": "foo",
206	"id": "foo",
207	"display_name": "foo",
208	"display_picture": {},
209	"email": "foo",
210	"full_name": "foo",
211	"state": "active"
212	},
213	"modified_date": "2023-01-01T12:00:00.000Z",
214	"applies_to_id": "foo",
215	"applies_to_type": "conversation",
216	"metric_target_summaries": [
217	{
218	"breached_at": "2023-01-01T12:00:00.000Z",
219	"completed_at": "2023-01-01T12:00:00.000Z",
220	"completed_in": 42,
221	"in_policy": true,
222	"is_out_of_schedule": true,
223	"metric_definition": {
224	"display_id": "foo",
225	"id": "foo",
226	"name": "foo"
227	},
228	"next_schedule_transition": "2023-01-01T12:00:00.000Z",
229	"org_schedule": {
230	"display_id": "foo",
231	"id": "foo",
232	"name": "foo",
233	"status": "archived",
234	"timezone": "foo",
235	"valid_until": "2023-01-01T12:00:00.000Z"
236	},
237	"remaining_time": 42,
238	"stage": "foo",
239	"status": "foo",
240	"target_time": "2023-01-01T12:00:00.000Z",
241	"warning_target_time": "2023-01-01T12:00:00.000Z"
242	}
243	],
244	"removed_sla_metric_history": [
245	{
246	"metric_definition": {
247	"display_id": "foo",
248	"id": "foo",
249	"name": "foo"
250	},
251	"removed_at": "2023-01-01T12:00:00.000Z",
252	"removed_by": {}
253	}
254	],
255	"sla": {
256	"display_id": "foo",
257	"id": "foo",
258	"name": "foo",
259	"sla_type": "external",
260	"status": "archived"
261	},
262	"sla_policy_id": "foo",
263	"stage": "foo",
264	"status": "foo"
265	},
266	"stage": "breached",
267	"target_time": "2023-01-01T12:00:00.000Z"
268	},
269	"sla_tracker": {
270	"display_id": "foo",
271	"id": "foo",
272	"applies_to_type": "conversation"
273	},
274	"sprint": {
275	"type": "curated",
276	"end_date": "2023-01-01T12:00:00.000Z",
277	"id": "foo",
278	"name": "foo",
279	"start_date": "2023-01-01T12:00:00.000Z",
280	"state": "active"
281	},
282	"target_start_date": "2023-01-01T12:00:00.000Z"
283	}
284	],
285	"next_cursor": "foo",
286	"prev_cursor": "foo"
287	}