Update Work

POST

Updates a work item’s information.

Request

This endpoint expects an object.

Issue

None

Opportunity

Task

Ticket

Response

Success.

workobject

POST

1 curl -X POST https://api.devrev.ai/works.update \
2      -H "Authorization: Bearer <token>" \
3      -H "Content-Type: application/json" \
4      -d '{
5   "id": "id"
6 }'

200Successful

1 {
2   "work": {
3     "type": "issue",
4     "id": "id",
5     "owned_by": [
6       {
7         "type": "dev_user",
8         "id": "id",
9         "display_id": "display_id",
10         "display_name": "display_name",
11         "display_picture": {
12           "id": "id",
13           "display_id": "display_id",
14           "file": {}
15         },
16         "email": "email",
17         "full_name": "full_name",
18         "state": "active"
19       },
20       {
21         "type": "dev_user",
22         "id": "id",
23         "display_id": "display_id",
24         "display_name": "display_name",
25         "display_picture": {
26           "id": "id",
27           "display_id": "display_id",
28           "file": {}
29         },
30         "email": "email",
31         "full_name": "full_name",
32         "state": "active"
33       }
34     ],
35     "title": "title",
36     "actual_close_date": "actual_close_date",
37     "actual_start_date": "actual_start_date",
38     "applies_to_part": {
39       "type": "capability",
40       "id": "id",
41       "name": "name",
42       "owned_by": [
43         {
44           "type": "dev_user",
45           "id": "id",
46           "display_name": "display_name",
47           "display_picture": {},
48           "email": "email",
49           "full_name": "full_name",
50           "state": "active"
51         },
52         {
53           "type": "dev_user",
54           "id": "id",
55           "display_name": "display_name",
56           "display_picture": {},
57           "email": "email",
58           "full_name": "full_name",
59           "state": "active"
60         }
61       ],
62       "display_id": "display_id",
63       "sync_metadata": {
64         "external_reference": "external_reference",
65         "origin_system": "origin_system"
66       }
67     },
68     "artifacts": [
69       {
70         "id": "id",
71         "display_id": "display_id",
72         "file": {
73           "type": "type",
74           "name": "name",
75           "size": 1
76         }
77       },
78       {
79         "id": "id",
80         "display_id": "display_id",
81         "file": {
82           "type": "type",
83           "name": "name",
84           "size": 1
85         }
86       }
87     ],
88     "body": "body",
89     "created_by": {
90       "type": "dev_user",
91       "id": "id",
92       "display_id": "display_id",
93       "display_name": "display_name",
94       "display_picture": {
95         "id": "id",
96         "file": {}
97       },
98       "email": "email",
99       "full_name": "full_name",
100       "state": "active"
101     },
102     "created_date": "created_date",
103     "custom_fields": {},
104     "custom_schema_fragments": [
105       "custom_schema_fragments",
106       "custom_schema_fragments"
107     ],
108     "developed_with": [
109       {
110         "type": "capability",
111         "id": "id",
112         "name": "name",
113         "owned_by": [
114           {
115             "type": "dev_user",
116             "id": "id",
117             "display_name": "display_name",
118             "display_picture": {},
119             "email": "email",
120             "full_name": "full_name",
121             "state": "active"
122           },
123           {
124             "type": "dev_user",
125             "id": "id",
126             "display_name": "display_name",
127             "display_picture": {},
128             "email": "email",
129             "full_name": "full_name",
130             "state": "active"
131           }
132         ],
133         "display_id": "display_id",
134         "sync_metadata": {
135           "external_reference": "external_reference",
136           "origin_system": "origin_system"
137         }
138       },
139       {
140         "type": "capability",
141         "id": "id",
142         "name": "name",
143         "owned_by": [
144           {
145             "type": "dev_user",
146             "id": "id",
147             "display_name": "display_name",
148             "display_picture": {},
149             "email": "email",
150             "full_name": "full_name",
151             "state": "active"
152           },
153           {
154             "type": "dev_user",
155             "id": "id",
156             "display_name": "display_name",
157             "display_picture": {},
158             "email": "email",
159             "full_name": "full_name",
160             "state": "active"
161           }
162         ],
163         "display_id": "display_id",
164         "sync_metadata": {
165           "external_reference": "external_reference",
166           "origin_system": "origin_system"
167         }
168       }
169     ],
170     "display_id": "display_id",
171     "modified_by": {
172       "type": "dev_user",
173       "id": "id",
174       "display_id": "display_id",
175       "display_name": "display_name",
176       "display_picture": {
177         "id": "id",
178         "file": {}
179       },
180       "email": "email",
181       "full_name": "full_name",
182       "state": "active"
183     },
184     "modified_date": "modified_date",
185     "priority": "p0",
186     "priority_v2": {
187       "id": 1000000,
188       "label": "label",
189       "ordinal": 1000000
190     },
191     "reported_by": [
192       {
193         "type": "dev_user",
194         "id": "id",
195         "display_id": "display_id",
196         "display_name": "display_name",
197         "display_picture": {
198           "id": "id",
199           "file": {}
200         },
201         "email": "email",
202         "full_name": "full_name",
203         "state": "active"
204       },
205       {
206         "type": "dev_user",
207         "id": "id",
208         "display_id": "display_id",
209         "display_name": "display_name",
210         "display_picture": {
211           "id": "id",
212           "file": {}
213         },
214         "email": "email",
215         "full_name": "full_name",
216         "state": "active"
217       }
218     ],
219     "sla_summary": {
220       "closest_to_breach_metric": "closest_to_breach_metric",
221       "org_schedule": {
222         "id": "id",
223         "status": "archived",
224         "display_id": "display_id",
225         "name": "name",
226         "timezone": "timezone",
227         "valid_until": "valid_until"
228       },
229       "remaining_time": 1,
230       "sla_tracker": {
231         "id": "id",
232         "metric_target_summaries": [
233           {
234             "metric_definition": {
235               "id": "id",
236               "name": "name"
237             },
238             "stage": "stage",
239             "breached_at": "breached_at",
240             "completed_at": "completed_at",
241             "completed_in": 1,
242             "in_policy": true,
243             "is_out_of_schedule": true,
244             "next_schedule_transition": "next_schedule_transition",
245             "org_schedule": {
246               "status": "archived"
247             },
248             "remaining_time": 1,
249             "status": "status",
250             "target_time": "target_time",
251             "warning_target_time": "warning_target_time"
252           },
253           {
254             "metric_definition": {
255               "id": "id",
256               "name": "name"
257             },
258             "stage": "stage",
259             "breached_at": "breached_at",
260             "completed_at": "completed_at",
261             "completed_in": 1,
262             "in_policy": true,
263             "is_out_of_schedule": true,
264             "next_schedule_transition": "next_schedule_transition",
265             "org_schedule": {
266               "status": "archived"
267             },
268             "remaining_time": 1,
269             "status": "status",
270             "target_time": "target_time",
271             "warning_target_time": "warning_target_time"
272           }
273         ],
274         "applies_to_id": "applies_to_id",
275         "applies_to_type": "conversation",
276         "created_by": {
277           "type": "dev_user"
278         },
279         "created_date": "created_date",
280         "display_id": "display_id",
281         "modified_by": {
282           "type": "dev_user"
283         },
284         "modified_date": "modified_date",
285         "removed_sla_metric_history": [
286           {
287             "metric_definition": {},
288             "removed_at": "removed_at",
289             "removed_by": {
290               "type": "dev_user"
291             }
292           },
293           {
294             "metric_definition": {},
295             "removed_at": "removed_at",
296             "removed_by": {
297               "type": "dev_user"
298             }
299           }
300         ],
301         "sla": {
302           "id": "id",
303           "name": "name",
304           "status": "archived",
305           "display_id": "display_id",
306           "sla_type": "external"
307         },
308         "sla_policy_id": "sla_policy_id",
309         "stage": "stage",
310         "status": "status"
311       },
312       "stage": "breached",
313       "target_time": "target_time"
314     },
315     "sla_tracker": {
316       "id": "id",
317       "applies_to_type": "conversation",
318       "display_id": "display_id"
319     },
320     "sprint": {
321       "type": "curated",
322       "id": "id",
323       "name": "name",
324       "end_date": "end_date",
325       "start_date": "start_date",
326       "state": "active"
327     },
328     "stage": {
329       "name": "name",
330       "notes": "notes",
331       "ordinal": 1,
332       "stage": {
333         "id": "id",
334         "display_id": "display_id",
335         "name": "name"
336       },
337       "state": {
338         "id": "id",
339         "display_id": "display_id",
340         "is_final": true,
341         "name": "name"
342       }
343     },
344     "stock_schema_fragment": "stock_schema_fragment",
345     "subtype": "subtype",
346     "sync_metadata": {
347       "external_reference": "external_reference",
348       "last_sync_in": {
349         "status": "failed",
350         "sync_date": "sync_date",
351         "sync_unit": {
352           "id": "id",
353           "external_system_type": "adaas",
354           "is_archived": true,
355           "name": "name",
356           "sync_run": {},
357           "sync_type": "manual"
358         }
359       },
360       "last_sync_out": {
361         "status": "failed",
362         "sync_date": "sync_date",
363         "sync_unit": {
364           "id": "id",
365           "external_system_type": "adaas",
366           "is_archived": true,
367           "name": "name",
368           "sync_run": {},
369           "sync_type": "manual"
370         }
371       },
372       "origin_system": "origin_system"
373     },
374     "tags": [
375       {
376         "tag": {
377           "id": "id",
378           "name": "name",
379           "display_id": "display_id",
380           "style_new": {
381             "color": "color"
382           }
383         },
384         "value": "value"
385       },
386       {
387         "tag": {
388           "id": "id",
389           "name": "name",
390           "display_id": "display_id",
391           "style_new": {
392             "color": "color"
393           }
394         },
395         "value": "value"
396       }
397     ],
398     "target_close_date": "target_close_date",
399     "target_start_date": "target_start_date"
400   }
401 }

Changelog

Up Next

Built with

1	curl -X POST https://api.devrev.ai/works.update \
2	-H "Authorization: Bearer <token>" \
3	-H "Content-Type: application/json" \
4	-d '{
5	"id": "id"
6	}'

1	{
2	"work": {
3	"type": "issue",
4	"id": "id",
5	"owned_by": [
6	{
7	"type": "dev_user",
8	"id": "id",
9	"display_id": "display_id",
10	"display_name": "display_name",
11	"display_picture": {
12	"id": "id",
13	"display_id": "display_id",
14	"file": {}
15	},
16	"email": "email",
17	"full_name": "full_name",
18	"state": "active"
19	},
20	{
21	"type": "dev_user",
22	"id": "id",
23	"display_id": "display_id",
24	"display_name": "display_name",
25	"display_picture": {
26	"id": "id",
27	"display_id": "display_id",
28	"file": {}
29	},
30	"email": "email",
31	"full_name": "full_name",
32	"state": "active"
33	}
34	],
35	"title": "title",
36	"actual_close_date": "actual_close_date",
37	"actual_start_date": "actual_start_date",
38	"applies_to_part": {
39	"type": "capability",
40	"id": "id",
41	"name": "name",
42	"owned_by": [
43	{
44	"type": "dev_user",
45	"id": "id",
46	"display_name": "display_name",
47	"display_picture": {},
48	"email": "email",
49	"full_name": "full_name",
50	"state": "active"
51	},
52	{
53	"type": "dev_user",
54	"id": "id",
55	"display_name": "display_name",
56	"display_picture": {},
57	"email": "email",
58	"full_name": "full_name",
59	"state": "active"
60	}
61	],
62	"display_id": "display_id",
63	"sync_metadata": {
64	"external_reference": "external_reference",
65	"origin_system": "origin_system"
66	}
67	},
68	"artifacts": [
69	{
70	"id": "id",
71	"display_id": "display_id",
72	"file": {
73	"type": "type",
74	"name": "name",
75	"size": 1
76	}
77	},
78	{
79	"id": "id",
80	"display_id": "display_id",
81	"file": {
82	"type": "type",
83	"name": "name",
84	"size": 1
85	}
86	}
87	],
88	"body": "body",
89	"created_by": {
90	"type": "dev_user",
91	"id": "id",
92	"display_id": "display_id",
93	"display_name": "display_name",
94	"display_picture": {
95	"id": "id",
96	"file": {}
97	},
98	"email": "email",
99	"full_name": "full_name",
100	"state": "active"
101	},
102	"created_date": "created_date",
103	"custom_fields": {},
104	"custom_schema_fragments": [
105	"custom_schema_fragments",
106	"custom_schema_fragments"
107	],
108	"developed_with": [
109	{
110	"type": "capability",
111	"id": "id",
112	"name": "name",
113	"owned_by": [
114	{
115	"type": "dev_user",
116	"id": "id",
117	"display_name": "display_name",
118	"display_picture": {},
119	"email": "email",
120	"full_name": "full_name",
121	"state": "active"
122	},
123	{
124	"type": "dev_user",
125	"id": "id",
126	"display_name": "display_name",
127	"display_picture": {},
128	"email": "email",
129	"full_name": "full_name",
130	"state": "active"
131	}
132	],
133	"display_id": "display_id",
134	"sync_metadata": {
135	"external_reference": "external_reference",
136	"origin_system": "origin_system"
137	}
138	},
139	{
140	"type": "capability",
141	"id": "id",
142	"name": "name",
143	"owned_by": [
144	{
145	"type": "dev_user",
146	"id": "id",
147	"display_name": "display_name",
148	"display_picture": {},
149	"email": "email",
150	"full_name": "full_name",
151	"state": "active"
152	},
153	{
154	"type": "dev_user",
155	"id": "id",
156	"display_name": "display_name",
157	"display_picture": {},
158	"email": "email",
159	"full_name": "full_name",
160	"state": "active"
161	}
162	],
163	"display_id": "display_id",
164	"sync_metadata": {
165	"external_reference": "external_reference",
166	"origin_system": "origin_system"
167	}
168	}
169	],
170	"display_id": "display_id",
171	"modified_by": {
172	"type": "dev_user",
173	"id": "id",
174	"display_id": "display_id",
175	"display_name": "display_name",
176	"display_picture": {
177	"id": "id",
178	"file": {}
179	},
180	"email": "email",
181	"full_name": "full_name",
182	"state": "active"
183	},
184	"modified_date": "modified_date",
185	"priority": "p0",
186	"priority_v2": {
187	"id": 1000000,
188	"label": "label",
189	"ordinal": 1000000
190	},
191	"reported_by": [
192	{
193	"type": "dev_user",
194	"id": "id",
195	"display_id": "display_id",
196	"display_name": "display_name",
197	"display_picture": {
198	"id": "id",
199	"file": {}
200	},
201	"email": "email",
202	"full_name": "full_name",
203	"state": "active"
204	},
205	{
206	"type": "dev_user",
207	"id": "id",
208	"display_id": "display_id",
209	"display_name": "display_name",
210	"display_picture": {
211	"id": "id",
212	"file": {}
213	},
214	"email": "email",
215	"full_name": "full_name",
216	"state": "active"
217	}
218	],
219	"sla_summary": {
220	"closest_to_breach_metric": "closest_to_breach_metric",
221	"org_schedule": {
222	"id": "id",
223	"status": "archived",
224	"display_id": "display_id",
225	"name": "name",
226	"timezone": "timezone",
227	"valid_until": "valid_until"
228	},
229	"remaining_time": 1,
230	"sla_tracker": {
231	"id": "id",
232	"metric_target_summaries": [
233	{
234	"metric_definition": {
235	"id": "id",
236	"name": "name"
237	},
238	"stage": "stage",
239	"breached_at": "breached_at",
240	"completed_at": "completed_at",
241	"completed_in": 1,
242	"in_policy": true,
243	"is_out_of_schedule": true,
244	"next_schedule_transition": "next_schedule_transition",
245	"org_schedule": {
246	"status": "archived"
247	},
248	"remaining_time": 1,
249	"status": "status",
250	"target_time": "target_time",
251	"warning_target_time": "warning_target_time"
252	},
253	{
254	"metric_definition": {
255	"id": "id",
256	"name": "name"
257	},
258	"stage": "stage",
259	"breached_at": "breached_at",
260	"completed_at": "completed_at",
261	"completed_in": 1,
262	"in_policy": true,
263	"is_out_of_schedule": true,
264	"next_schedule_transition": "next_schedule_transition",
265	"org_schedule": {
266	"status": "archived"
267	},
268	"remaining_time": 1,
269	"status": "status",
270	"target_time": "target_time",
271	"warning_target_time": "warning_target_time"
272	}
273	],
274	"applies_to_id": "applies_to_id",
275	"applies_to_type": "conversation",
276	"created_by": {
277	"type": "dev_user"
278	},
279	"created_date": "created_date",
280	"display_id": "display_id",
281	"modified_by": {
282	"type": "dev_user"
283	},
284	"modified_date": "modified_date",
285	"removed_sla_metric_history": [
286	{
287	"metric_definition": {},
288	"removed_at": "removed_at",
289	"removed_by": {
290	"type": "dev_user"
291	}
292	},
293	{
294	"metric_definition": {},
295	"removed_at": "removed_at",
296	"removed_by": {
297	"type": "dev_user"
298	}
299	}
300	],
301	"sla": {
302	"id": "id",
303	"name": "name",
304	"status": "archived",
305	"display_id": "display_id",
306	"sla_type": "external"
307	},
308	"sla_policy_id": "sla_policy_id",
309	"stage": "stage",
310	"status": "status"
311	},
312	"stage": "breached",
313	"target_time": "target_time"
314	},
315	"sla_tracker": {
316	"id": "id",
317	"applies_to_type": "conversation",
318	"display_id": "display_id"
319	},
320	"sprint": {
321	"type": "curated",
322	"id": "id",
323	"name": "name",
324	"end_date": "end_date",
325	"start_date": "start_date",
326	"state": "active"
327	},
328	"stage": {
329	"name": "name",
330	"notes": "notes",
331	"ordinal": 1,
332	"stage": {
333	"id": "id",
334	"display_id": "display_id",
335	"name": "name"
336	},
337	"state": {
338	"id": "id",
339	"display_id": "display_id",
340	"is_final": true,
341	"name": "name"
342	}
343	},
344	"stock_schema_fragment": "stock_schema_fragment",
345	"subtype": "subtype",
346	"sync_metadata": {
347	"external_reference": "external_reference",
348	"last_sync_in": {
349	"status": "failed",
350	"sync_date": "sync_date",
351	"sync_unit": {
352	"id": "id",
353	"external_system_type": "adaas",
354	"is_archived": true,
355	"name": "name",
356	"sync_run": {},
357	"sync_type": "manual"
358	}
359	},
360	"last_sync_out": {
361	"status": "failed",
362	"sync_date": "sync_date",
363	"sync_unit": {
364	"id": "id",
365	"external_system_type": "adaas",
366	"is_archived": true,
367	"name": "name",
368	"sync_run": {},
369	"sync_type": "manual"
370	}
371	},
372	"origin_system": "origin_system"
373	},
374	"tags": [
375	{
376	"tag": {
377	"id": "id",
378	"name": "name",
379	"display_id": "display_id",
380	"style_new": {
381	"color": "color"
382	}
383	},
384	"value": "value"
385	},
386	{
387	"tag": {
388	"id": "id",
389	"name": "name",
390	"display_id": "display_id",
391	"style_new": {
392	"color": "color"
393	}
394	},
395	"value": "value"
396	}
397	],
398	"target_close_date": "target_close_date",
399	"target_start_date": "target_start_date"
400	}
401	}