May 19, 2025

New Endpoints

Artifacts

• /artifacts.versions.delete - Delete artifact versions
• /artifacts.versions.prepare - Prepare artifact versions

Links

• /links.replace - Replace links

Metric Trackers

• /metric-trackers.get - Get metric tracker details

Modified Endpoints

Accounts

Added tier filter support to:

• /accounts.export
• /accounts.list

Articles

Modified schema for:

• /articles.create
  • Made applies_to_parts optional (removed min items constraint)
  • Added content_format and data_sources properties
• /articles.update
  • Added content_format and data_sources properties

Conversations

• /conversations.list - Added state and actual_close_date filters
• /conversations.update - Made empty owner sets allowed (removed min items constraint)

Groups

Added new filters to /groups.list:

• created_by
• name
• sync_metadata related filters

SLAs

Added tier support to account selector in:

• /slas.create
• /slas.update

Webhooks

Added new event type sla_tracker_fetched across webhook endpoints:

• /webhooks.create
• /webhooks.event
• /webhooks.get
• /webhooks.list
• /webhooks.update

Works

Added sync history filters to:

• /works.export
• /works.list