Troubleshooting

  • Issue: Encountering problems with DevRev SDK integration.
    Solution: Verify the correct SDK dependency setup in the project. Ensure mavenCentral is accessible from the IDE.

  • Issue: The showSupport() function or XML button is unresponsive.
    Solution: Confirm that user identification is performed before using the showSupport() function or XML button.

  • Issue: Incorrect operation due to App ID and secret misconfiguration.
    Solution: Double-check that both App ID and secret values are accurately configured in your application.

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