Get Sla Tracker (POST)

POST

Gets an SLA tracker.

Request

This endpoint expects an object.

idstringRequired

The ID of the SLA tracker to get.

Response

Success.

sla_trackerobject

POST

1 curl -X POST https://api.devrev.ai/sla-trackers.get \
2      -H "Authorization: Bearer <token>" \
3      -H "Content-Type: application/json" \
4      -d '{
5   "id": "id"
6 }'

200Successful

1 {
2   "sla_tracker": {
3     "id": "id",
4     "metric_target_summaries": [
5       {
6         "metric_definition": {
7           "id": "id"
8         },
9         "stage": "stage",
10         "breached_at": "2023-01-01T12:00:00Z",
11         "next_schedule_transition": "2023-01-01T12:00:00Z",
12         "target_time": "2023-01-01T12:00:00Z",
13         "warning_target_time": "2023-01-01T12:00:00Z"
14       }
15     ],
16     "applies_to_id": "applies_to_id",
17     "created_by": {
18       "type": "sys_user",
19       "id": "created_by",
20       "display_id": "created_by",
21       "display_name": "created_by",
22       "display_picture": {
23         "id": "id"
24       },
25       "email": "created_by",
26       "full_name": "created_by",
27       "state": "active"
28     },
29     "created_date": "2023-01-01T12:00:00Z",
30     "display_id": "display_id",
31     "modified_by": {
32       "type": "sys_user",
33       "id": "modified_by",
34       "display_id": "modified_by",
35       "display_name": "modified_by",
36       "display_picture": {
37         "id": "id"
38       },
39       "email": "modified_by",
40       "full_name": "modified_by",
41       "state": "active"
42     },
43     "modified_date": "2023-01-01T12:00:00Z",
44     "removed_sla_metric_history": [
45       {
46         "key": "value"
47       }
48     ],
49     "sla": {
50       "id": "id",
51       "name": "name",
52       "status": "archived",
53       "display_id": "display_id",
54       "sla_type": "external"
55     },
56     "sla_policy_id": "sla_policy_id",
57     "stage": "stage",
58     "status": "status"
59   }
60 }

Built with

1	curl -X POST https://api.devrev.ai/sla-trackers.get \
2	-H "Authorization: Bearer <token>" \
3	-H "Content-Type: application/json" \
4	-d '{
5	"id": "id"
6	}'

1	{
2	"sla_tracker": {
3	"id": "id",
4	"metric_target_summaries": [
5	{
6	"metric_definition": {
7	"id": "id"
8	},
9	"stage": "stage",
10	"breached_at": "2023-01-01T12:00:00Z",
11	"next_schedule_transition": "2023-01-01T12:00:00Z",
12	"target_time": "2023-01-01T12:00:00Z",
13	"warning_target_time": "2023-01-01T12:00:00Z"
14	}
15	],
16	"applies_to_id": "applies_to_id",
17	"created_by": {
18	"type": "sys_user",
19	"id": "created_by",
20	"display_id": "created_by",
21	"display_name": "created_by",
22	"display_picture": {
23	"id": "id"
24	},
25	"email": "created_by",
26	"full_name": "created_by",
27	"state": "active"
28	},
29	"created_date": "2023-01-01T12:00:00Z",
30	"display_id": "display_id",
31	"modified_by": {
32	"type": "sys_user",
33	"id": "modified_by",
34	"display_id": "modified_by",
35	"display_name": "modified_by",
36	"display_picture": {
37	"id": "id"
38	},
39	"email": "modified_by",
40	"full_name": "modified_by",
41	"state": "active"
42	},
43	"modified_date": "2023-01-01T12:00:00Z",
44	"removed_sla_metric_history": [
45	{
46	"key": "value"
47	}
48	],
49	"sla": {
50	"id": "id",
51	"name": "name",
52	"status": "archived",
53	"display_id": "display_id",
54	"sla_type": "external"
55	},
56	"sla_policy_id": "sla_policy_id",
57	"stage": "stage",
58	"status": "status"
59	}
60	}