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API Reference

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Service level agreementAssign SLAs POSTCreate SLA POSTGet SLA (POST) POSTGet SLA GETList SLAs (POST) POSTList SLAs GETExecute Metric Action POSTCreate Metric Definition POSTDelete Metric Definition POSTGet Metric Definition (POST) POSTGet Metric Definition GETList Metric Definitions (POST) POSTList Metric Definitions GETUpdate Metric Definition POSTGet Metric Tracker (POST) POSTGet Metric Tracker GETGet SLA Tracker (POST) POSTGet SLA Tracker GETList SLA Trackers (POST) POSTList SLA Trackers GETTransition SLAs POSTUpdate SLA POST

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Slas

Service level agreement

sla endpoint

ℹ️ A service-level agreement (SLA) is a contract between you and your customers that sets the expectations for your service level. SLAs help ensure that your customers receive timely responses and resolutions to inquiries.

📌 For more information about security tokens, refer to Service level agreement.

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Update Account POST

Updates an account's information.

Assign SLAs POST

Assigns the SLA to a set of Rev organizations.