May 19, 2025

New Endpoints

Artifacts

• /artifacts.versions.delete: Delete an artifact version

Brands

• /brands.create: Create a new brand
• /brands.delete: Delete an existing brand
• /brands.get: Get the information for a brand
• /brands.list: List brands matching a given filter
• /brands.update: Update an existing brand

Links

• /links.replace: Replace a link

Metrics

• /metric-trackers.get: Get a metric tracker

Modified Endpoints

Accounts

• Added subtype and tier query parameters to /accounts.export and /accounts.list
• Added drop property to custom_schema_spec in /accounts.create and /accounts.update

Articles

• Added content_format and data_sources properties in /articles.create and /articles.update
• Made applies_to_parts optional in /articles.create

Commands

• Added ai_assistant_chat and dm to allowed object types in surface configuration for /commands.create, /commands.update and related endpoints

Conversations

• Added state query parameter to /conversations.list and /conversations.export
• Modified owned_by.set to allow empty arrays in /conversations.update

Groups

• Added filtering by created_by, name, and sync_metadata fields to /groups.list

Links

• Added custom_link_type property to link objects in /links.create and related endpoints

Meetings

• Added sync_metadata property to meeting objects in /meetings.create and related endpoints

Opportunities

• Added contacts property to opportunity objects in work-related endpoints

SLAs

• Added subtype and tier properties to account selector in /slas.create and /slas.update

Webhooks

• Added sla_tracker_fetched event type to /webhooks.create, /webhooks.update and related endpoints

Widgets

• Added combination visualization type
• Removed percentage_precision from PVP metric configuration

Schema Changes

Custom Schema Spec

Added drop property to custom_schema_spec in multiple endpoints including:

• Account endpoints
• Article endpoints
• Chat endpoints
• Code change endpoints
• Conversation endpoints
• Custom object endpoints
• Dev user endpoints
• Incident endpoints
• Meeting endpoints
• Part endpoints
• Work endpoints

Meeting Summary

Added new subschema to meeting summary objects affecting multiple endpoints that reference meetings

Link Summary

Modified link summary schema to support custom link types across multiple endpoints