May 19, 2025

New Endpoints

Artifacts

Brands

Metrics

Modified Endpoints

Accounts

Articles

Commands

Conversations

Groups

  • Added filtering by created_by, name, and sync_metadata fields to /groups.list
  • Added custom_link_type property to link objects in /links.create and related endpoints

Meetings

  • Added sync_metadata property to meeting objects in /meetings.create and related endpoints

Opportunities

  • Added contacts property to opportunity objects in work-related endpoints

SLAs

Webhooks

Widgets

  • Added combination visualization type
  • Removed percentage_precision from PVP metric configuration

Schema Changes

Custom Schema Spec

Added drop property to custom_schema_spec in multiple endpoints including:

  • Account endpoints
  • Article endpoints
  • Chat endpoints
  • Code change endpoints
  • Conversation endpoints
  • Custom object endpoints
  • Dev user endpoints
  • Incident endpoints
  • Meeting endpoints
  • Part endpoints
  • Work endpoints

Meeting Summary

Added new subschema to meeting summary objects affecting multiple endpoints that reference meetings

Modified link summary schema to support custom link types across multiple endpoints