January 28, 2025

New Endpoints

Atoms

Added GET /atoms.get and POST /atoms.get endpoints as a way to retrieve generic object information

Modified Endpoints

Webhooks

Added old_conversation property to conversation_deleted and conversation_updated events
Added old_sla_tracker property to sla_tracker_updated event
Added translated_values property to enum field descriptors in survey-related events

January 17, 2025

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Modified Endpoints