Creates an account, which is a record representing a customer or an
organization.

Create

Delete

Filters for accounts created by the specified user(s).

Filters for objects created after the provided timestamp (inclusive).

Filters for objects created before the provided timestamp
(inclusive).

Array of display names of accounts to be filtered.

Array of references of accounts to be filtered.

The number of accounts to return. The default is '50'.

Filters for accounts owned by the specified user(s).

Fields to sort the accounts by and the direction to sort them in.

Filters for accounts on specified stages.

Export

Export Post

Get Post

The cursor to resume iteration from. If not provided, then iteration
starts from the beginning.

The maximum number of accounts to return per page. The default is
'50'.

The iteration mode to use, otherwise if not set, then "after" is
used.

List

List Post

Update

accounts

Get count of articles matching given filter.

Filters for articles belonging to any of the provided parts.

Filter for the type of articles. If this is not provided, then
articles that are not content blocks are returned.

Filters for articles authored by any of the provided users.

Filters for articles created by any of the provided users.

Filters for articles modified by any of the provided users.

Filters for articles owned by any of the provided users.

Filter for the scope of the articles. If this is not provided, then
only external articles are returned.

Count

Count Post

Article is an object which can contain a URL or artifacts in the
resource. It also contains the data regarding the owner, author, status
and published date of the object. This call creates an article.

Create Article

Delete Article

Get Article

Get Article Post

The maximum number of articles to return. The default is '50'.

List Articles

List Articles Post

Update Article

articles

Gets the requested artifact's information.

The version of the artifact that needs to be fetched.

List the artifacts attached to an object.

The ID of the object to filter artifacts.

The ID of the artifact to get the URL for.

Locate

Locate Post

Creates an artifact and generates an upload URL for its data.

Prepare

Prepares a new version for an artifact, returning the URL and form data
to upload the updated file.

Versions Prepare

artifacts

Creates a JWT corresponding to the requested token type for the
authenticated user.

Revokes the token that matches the given token ID issued under the
given Dev organization.

Gets the token metadata corresponding to the given token ID under the
given Dev organization.

The unique identifier of the token under a given Dev organization.

Gets the token metadata for all the tokens corresponding to the given
token type issued for a given subject.

An identifier that represents the application, which requested the
token. Only relevant for application access tokens.

The type of the requested token. If no value is specified, the
response will include tokens of all the types.

The subject associated with the token. In the absence of this
parameter, the ID of the authenticated entity is treated as the
subject.

Revokes all the tokens that matches the given token type created by the
authenticated user.

Self Delete

Updates token metadata of a token issued under a given Dev
organization.

auth-tokens

The maximum number of code change objects to return. The default is
'50'.

code-changes

Content Template Create

Content Template Get

Content Template Get Post

Filters for content template created by any of these users.

The maximum number of content template to return. The default is
'50'.

Filters for content template based on name.

Fields to sort the content template by and the direction to sort
them.

Filters for content template of the provided types.

Content Template List

Content Template List Post

Send

notifications

Exports a collection of conversation items.

Filters for conversations belonging to any of the provided parts.

The number of conversation items to return. The default is '50', the
maximum is '5000'.

Filters for conversation that belong to the given groups.

Filters for conversations that are created by verified users.

Filters for conversations where these users are participants.

Filters for conversations owned by any of these users.

Filters for conversations that are associated with any of the
provided Rev organizations.

Filters for records with any of the provided SLA stages.

Filters for conversations with any of the provided source channels.

Filters for records in the provided stage(s) by name.

Filters for conversations with any of the provided tags.

The value for the object's association with the tag. If specified,
the value must be one that's specified in the tag's allowed values.

Gets the requested conversation's information.

The maximum number of conversations to return. The default is '50'.

conversations

Creates a new enterprise authentication connection for a Dev
organization. This authentication connection will not be enabled by
default for the organization and the user will need to explicitly
enable this. Keep in mind that at a time, only one authentication
connection can be enabled for a Dev organization. At present, only 5
enterprise connections can be created by an organization.

Dev Org Auth Connections Create

Deletes an authentication connection. Only enterprise connections which
are explicitly set up for a Dev organization can be deleted. Default
connections can not be deleted using this method.

Dev Org Auth Connections Delete

Retrieves the details for an authentication connection.

Dev Org Auth Connections Get

Dev Org Auth Connections Get Post

Lists all the authentication connections available for a Dev
organization. This list will include both social and enterprise
connections which are either available by default or are explicitly
created by the user.

Dev Org Auth Connections List

Dev Org Auth Connections List Post

Enable or disable an authentication connection for a Dev organization.
Currently, only 1 authentication connection can be enabled at a time.
When a new authentication connection is enabled, the connection which
is currently enabled for the Dev organization is automatically
disabled.

Dev Org Auth Connections Toggle

Dev Org Auth Connections Update

auth-connection

Links an external/secondary identity to the Dev user.

Identities Link

Unlinks an external/secondary identity from the Dev user.

Identities Unlink

Filters Dev users based on email addresses.

Unique ID of the user in the external source.

Issuer of the external identity of the user.

The maximum number of Dev users to return. The default is '50'.

Fields to sort the Dev users by and the direction to sort them.

Gets the authenticated user's information.

Self

Self Post

Self Update

Updates the user corresponding to the input Id.

dev-users

Filters for engagement of the provided members.

Filters for engagements with the provided parent.

Filters for engagement of the provided types.

The maximum number of engagements to return.

Fields to sort the engagements by and the direction to sort them.

engagements

Event Sources Get

Event Sources Get Post

Schedules an event to be published to the specified event source.

Event Sources Schedule Event

Deletes an event scheduled for the specified event source.

Event Sources Delete Scheduled Event

Allows publishing of events (example from plug widget).

Track Events Publish

event-source

Creates a new group. A group is a collection of users.

Filters the groups based on the group type.

Whether to fetch default or custom groups.

The maximum number of groups to return. The default is '50'.

Filters the groups on basis of member type.

Comma-separated fields to sort the groups by.

Group Members Add

ID of the group for which to list members.

The maximum number of members to return. If not set, then the default
is '50'.

Group Members List

Group Members List Post

Group Members Remove

groups

Incidents Create

Incidents Delete

Incidents Get

Incidents Get Post

Lists collections of incidents by groups.

Filters for incidents that apply to any of the provided parts.

Filters for incidents created by any of the provided users.

The maximum number of groups to return. If not set, then the default
is '10'.

The maximum number of incidents to return for an individual group.
The default is '50'.

Filters for incidents owned by any of the provided users.

Filters for incidents containing any of the provided severities.

Comma-separated fields to sort the incidents by.

Filters for incidents in any of the provided stages.

Filters for incidents by the provided titles.

Incidents Group

Incidents Group Post

The list of fields to sort the items by and how to sort them.

Incidents List

Incidents List Post

Incidents Update

operate

State value given to the authorization request.

Keyrings Create Callback

Keyrings Create Callback Post

keyring

Creates a link between two objects to indicate a relationship.

The ID of the object to list the links for.

The direction of the links to list, otherwise if not present, then
links in both directions (source and target) are included.

The maximum number of links to return. If not set, then the default
is '50'.

The link type(s) to filter for, otherwise if not present, all link
types are included.

The object types to filter for, otherwise if not present, all object
types are included.

The link types to filter for, otherwise if not present, all link
types are included.

links

Lists metric definitions matching a filter.

The type of objects the metric definition applies to.

Whether to include custom metrics in the response. If not set, then
custom metrics are excluded.

1	curl -X POST https://api.devrev.ai/sla-trackers.get \
2	-H "Authorization: Bearer <token>" \
3	-H "Content-Type: application/json" \
4	-d '{
5	"id": "id"
6	}'

1	{
2	"sla_tracker": {
3	"created_date": "2023-01-01T12:00:00Z",
4	"display_id": "display_id",
5	"id": "id",
6	"modified_date": "2023-01-01T12:00:00Z",
7	"applies_to_id": "applies_to_id",
8	"metric_target_summaries": [
9	{
10	"metric_definition": {
11	"id": "id"
12	},
13	"target_time": "2023-01-01T12:00:00Z",
14	"warning_target_time": "2023-01-01T12:00:00Z"
15	}
16	],
17	"removed_sla_metric_history": [
18	{
19	"key": "value"
20	}
21	],
22	"sla": {
23	"display_id": "display_id",
24	"id": "id",
25	"name": "name",
26	"sla_type": "external",
27	"status": "archived"
28	},
29	"sla_policy_id": "sla_policy_id",
30	"stage": "stage",
31	"status": "status"
32	}
33	}

Sla Trackers Get Post

Request

Response