Transition SLAs

POST

Changes the status of an SLA.

Request

This endpoint expects an object.

idstringRequiredformat: "id"

The updated SLA.

statusenumRequired

Allowed values: archiveddraftpublished

Status determines how an item can be used. In ‘draft’ status an item can be edited but can’t be used. When ‘published’ the item can longer be edited but can be used. ‘Archived’ is read-only.

Response

Success.

slaobject

Errors

POST

1 curl -X POST https://api.devrev.ai/slas.transition \
2      -H "Authorization: Bearer <token>" \
3      -H "Content-Type: application/json" \
4      -d '{
5   "id": "foo",
6   "status": "archived"
7 }'

200slasTransitionExample

1 {
2   "sla": {
3     "id": "foo",
4     "name": "foo",
5     "status": "archived",
6     "account_filter": {},
7     "compensation": {},
8     "created_by": {
9       "display_id": "foo",
10       "id": "foo",
11       "display_name": "foo",
12       "display_picture": {
13         "display_id": "foo",
14         "id": "foo",
15         "file": {
16           "type": "foo",
17           "name": "foo",
18           "size": 42
19         }
20       },
21       "email": "foo",
22       "full_name": "foo",
23       "state": "active"
24     },
25     "created_date": "2023-01-01T12:00:00.000Z",
26     "description": "foo",
27     "display_id": "foo",
28     "evaluation_period": "monthly",
29     "modified_by": {
30       "display_id": "foo",
31       "id": "foo",
32       "display_name": "foo",
33       "display_picture": {
34         "display_id": "foo",
35         "id": "foo",
36         "file": {
37           "type": "foo",
38           "name": "foo",
39           "size": 42
40         }
41       },
42       "email": "foo",
43       "full_name": "foo",
44       "state": "active"
45     },
46     "modified_date": "2023-01-01T12:00:00.000Z",
47     "policies": [
48       {}
49     ],
50     "sla_type": "external"
51   }
52 }

Update SLA

Up Next

Built with

1	curl -X POST https://api.devrev.ai/slas.transition \
2	-H "Authorization: Bearer <token>" \
3	-H "Content-Type: application/json" \
4	-d '{
5	"id": "foo",
6	"status": "archived"
7	}'

1	{
2	"sla": {
3	"id": "foo",
4	"name": "foo",
5	"status": "archived",
6	"account_filter": {},
7	"compensation": {},
8	"created_by": {
9	"display_id": "foo",
10	"id": "foo",
11	"display_name": "foo",
12	"display_picture": {
13	"display_id": "foo",
14	"id": "foo",
15	"file": {
16	"type": "foo",
17	"name": "foo",
18	"size": 42
19	}
20	},
21	"email": "foo",
22	"full_name": "foo",
23	"state": "active"
24	},
25	"created_date": "2023-01-01T12:00:00.000Z",
26	"description": "foo",
27	"display_id": "foo",
28	"evaluation_period": "monthly",
29	"modified_by": {
30	"display_id": "foo",
31	"id": "foo",
32	"display_name": "foo",
33	"display_picture": {
34	"display_id": "foo",
35	"id": "foo",
36	"file": {
37	"type": "foo",
38	"name": "foo",
39	"size": 42
40	}
41	},
42	"email": "foo",
43	"full_name": "foo",
44	"state": "active"
45	},
46	"modified_date": "2023-01-01T12:00:00.000Z",
47	"policies": [
48	{}
49	],
50	"sla_type": "external"
51	}
52	}