Transition SLAs

1 curl -X POST https://api.devrev.ai/slas.transition \ 2 -H "Authorization: Bearer <token>" \ 3 -H "Content-Type: application/json" \ 4 -d '{ 5 "id": "foo", 6 "status": "archived" 7 }'

1 { 2 "sla": { 3 "id": "foo", 4 "name": "foo", 5 "status": "archived", 6 "account_filter": {}, 7 "compensation": {}, 8 "created_by": { 9 "display_id": "foo", 10 "id": "foo", 11 "display_name": "foo", 12 "display_picture": { 13 "display_id": "foo", 14 "id": "foo", 15 "file": { 16 "type": "foo", 17 "name": "foo", 18 "size": 42 19 } 20 }, 21 "email": "foo", 22 "full_name": "foo", 23 "state": "active" 24 }, 25 "created_date": "2023-01-01T12:00:00.000Z", 26 "description": "foo", 27 "display_id": "foo", 28 "evaluation_period": "monthly", 29 "modified_by": { 30 "display_id": "foo", 31 "id": "foo", 32 "display_name": "foo", 33 "display_picture": { 34 "display_id": "foo", 35 "id": "foo", 36 "file": { 37 "type": "foo", 38 "name": "foo", 39 "size": 42 40 } 41 }, 42 "email": "foo", 43 "full_name": "foo", 44 "state": "active" 45 }, 46 "modified_date": "2023-01-01T12:00:00.000Z", 47 "policies": [ 48 {} 49 ], 50 "sla_type": "external" 51 } 52 }

Changes the status of an SLA.

Request

This endpoint expects an object.

idstringRequiredformat: "id"

The updated SLA.

statusenumRequired

Status determines how an item can be used. In ‘draft’ status an item can be edited but can’t be used. When ‘published’ the item can longer be edited but can be used. ‘Archived’ is read-only.

Allowed values:

Response

Success.

slaobject

Headers

Request

Response

Errors