January 8, 2025

New Features

Commands

New endpoints for managing commands:

• /commands.create
• /commands.get
• /commands.list
• /commands.update

Preferences

New endpoint for updating preferences:

• /preferences.update

Reactions

New endpoints for managing reactions:

• /reactions.list
• /reactions.update

Recommendations

New endpoint for chat completions:

• /recommendations.chat.completions

Rev User Associations

New endpoints for managing rev user associations:

• /rev-users.associations.list

Modified Features

Articles

Added value property to scope in article responses for:

• /articles.create
• /articles.get
• /articles.list
• /articles.update

Conversations

Added sla_summary property to conversation responses for:

• /conversations.create
• /conversations.export
• /conversations.get
• /conversations.list
• /conversations.update

Meetings

Added scheduled_date and ended_date properties to:

• /meetings.count
• /meetings.list

Rev Users

Added associations parameter to:

• /rev-users.list
• /rev-users.scan

Works

For opportunity type works, added annual_contract_value and value properties in:

• /works.create
• /works.update

Schema Changes

Several object schemas have been modified with updated example values and property changes:

1. Account schema changes affect account-related endpoints:

   • Removed requirement for property external_refs
   • Updated examples for custom_schema_fragments and stock_schema_fragment

2. DevUser schema changes affect dev user endpoints:

   • Added value property to employment_status in job history
   • Updated examples for schema fragment properties

3. Incident schema changes affect incident endpoints:

   • Added value property to impact.count, reported_by, severity, and source
   • Updated schema fragment examples

4. Survey Response schema changes affect survey endpoints:

   • Added value property to dispatched_channels, response_channel, and stage

These schema changes maintain backwards compatibility while providing enhanced functionality.